Pretoria: Workshop Supervisor / Senior IT Support Technician

March 26, 2026 Jobs in Northern Suburbs

Job Description

Location: Hatfield, Pretoria Salary: R25 000 CTC (Depending on Experience) Are you a hands-on IT professional ready to step into a role where you can lead, organize, and still stay technically involved? Were looking for a Workshop Supervisor / Senior IT Support Technician to take ownership of workshop operations while acting as a senior technical resource within a fast-paced SMB/MSP environment. This is not just a supervisory role youll be expected to lead from the front, troubleshoot independently, and bring structure, urgency, and accountability to the technical team. ✅ Experience Required 3 5 years experience in IT support / desktop / workshop / MSP environment Strong experience with Windows desktops, laptops, printers & peripherals Microsoft 365 administration (user support, mail, basic tenant admin) Solid networking fundamentals (TCP/IP, DHCP, DNS, routers, switches, Wi-Fi) Strong communication skills (Afrikaans & English essential) Ability to work under pressure and manage multiple priorities ⭐ Advantageous Experience MSP environment exposure Supervising or mentoring technicians Windows Server administration Microsoft Entra ID / Azure AD / SharePoint Backup systems, antivirus & endpoint tools Project rollouts / deployments Client-facing IT support experience ️ Key Responsibilities Take ownership of workshop flow and job visibility Allocate work and follow up with technicians Improve turnaround times and reduce bottlenecks Provide senior-level technical troubleshooting and escalation support Improve documentation, accountability, and follow-through Reduce dependency on management for daily coordination Support stable and responsive client service delivery Key Competencies Self-managed and proactive Strong problem-solving ability Organised and disciplined Hands-on and solution-driven Calm under pressure Professional with clients and team members Strong sense of urgency and accountability Able to lead and hold technicians accountable constructively

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About IT / Computing / Software Jobs in Tshwane

In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.

When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.

Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.

The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.

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For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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