Job Description
About the Role
We are seeking a highly organized and customer-focused Logistics Front Line Administrator to join our team at ClicknowExpress in Roodepoort. As the face of our company, you will be responsible for managing our front-desk operations, assisting clients, and processing in-branch transactions.
Key Responsibilities
- Welcome and assist walk-in clients, drivers, and delivery partners
- Handle incoming calls, email queries, and shipment tracking requests
- Receive and process payment transactions from walk-in customers (card, cash, or EFT)
- Issue receipts and maintain accurate daily payment records
- Coordinate with warehouse and dispatch teams to prepare outgoing deliveries
- Capture and file PODs, delivery notes, and waybills
- Maintain a clean, organized front-desk area and ensure excellent customer service
- Provide general administrative support to branch supervisors and logistics coordinators
Requirements
- Minimum 2 years of experience in an administrative, customer service, or front-office role (preferably in logistics or retail)
- Experience handling basic cash and electronic payment systems
- Strong communication and interpersonal skills
- Proficient in MS Office (Word, Excel, Outlook); experience with POS or logistics systems is an advantage
Qualifications
Matric certificate required; further qualification in office admin or logistics is a plus.
Salary & Benefits
Competitive salary
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in West Johannesburg
When it comes to the transport, logistics, and warehouse sector in West Johannesburg, South Africa, the job market is generally stable with a steady demand for skilled professionals. Typically, this industry is driven by the growth of e-commerce, manufacturing, and international trade, which creates opportunities for career advancement and professional development. Commonly, large-scale operations and transportation companies require a diverse range of skills to manage their logistics and supply chains efficiently.
In terms of salary expectations, it’s common for transport, logistics, and warehouse professionals to earn between R300 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. Generally, senior roles or those in smaller operations may command higher salaries, while entry-level positions may start at the lower end of this range. However, salary variations can occur widely due to individual circumstances.
Common skills required for transport, logistics, and warehouse roles typically include a combination of technical knowledge, communication skills, and physical ability. These commonly include proficiency in transportation management systems, inventory control software, and warehouse management systems; strong communication and interpersonal skills; a valid driver’s license; and basic mathematics and problem-solving abilities. Additionally, many employers require their employees to hold certifications such as the Certified Professional Logistician (CPL) or the International Supply Chain Logistics Certification (ISCL).
The transport, logistics, and warehouse sector commonly employs professionals from various industries, including manufacturing, e-commerce, and international trade. Financial services firms may also require skilled logistics and supply chain specialists to manage their global operations. Often, these roles involve coordinating transportation, managing inventory levels, and ensuring that goods are delivered on time.
Career development opportunities are available for those in transport, logistics, and warehouse roles. Typically, experienced professionals can move into senior management positions or start their own businesses providing logistical services. Many employers also offer training programs to develop employees’ skills and knowledge, such as certifications in transportation management or supply chain analytics. With experience and the right qualifications, professionals in this field can enjoy a stable career with opportunities for advancement and professional growth.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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