Date | 2024-11-05 |
---|---|
Job Title | Team Leader (Administration) |
Employer | The Hiring House More Information |
Salary | 0 |
Category | Sales Marketing |
Location |
North West / Rustenburg |
Job Summary
Key Performance Area
– Manage E&O`s
– Manage Budgeting Processes incorporating managing headcount, annual fee increases for admin only clients, revenue leakage and billing opportunities
– Achieve average of 8 on NPS across Funds
– Reduction in escalations from clients by monitoring and driving SLA in team
– Increase in the number of tasks processed that require no manual intervention from AF resources
– Data cleanup themes on member & fund level identified and plans in place to correct.
– Ensuring operational excellence of all processes by maintaining and managing oversight of the team People Perspective
Qualifications
– Diploma – Financial Planning / Retirement Funds or equivalent
Experience Required
– Admin Management (Manager / Team Leader level) 3 – 5 years managing people and 7 years industry experience
Please call us on The Hiring House
Team Leader (Administration) position available in North West, Rustenburg. This job position was posted by The Hiring House. The job has been posted as a char8000 ad on 2024-11-05 at 01:04:06 in the Sales Marketing category
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