Sandton: Business Analyst

Business Analysis and Requirements Engineering Skilled in eliciting requirements using interviews, workshops, surveys, document analysis and site visits Ability to analyse, decompose and synthesise information from multiple sources Competent in developing business requirements specifications, use cases, business rules and functional requirements Process Mapping and Solution Design End to end AS IS and TO BE process investigation and documentation Business process and workflow analysis to identify efficiencies, improvements and solutions Ability to propose viable solution options based on expertise Stakeholder Management and Collaboration Experience engaging internal and external stakeholders up to C level Strong negotiation and communication skills across business domains Ability to collaborate across teams and manage multiple initiatives simultaneously Analytical Thinking and Problem Solving Translate high level business needs into detailed, actionable requirements Evaluate conflicting information and abstract complex data into meaningful insights Develop business cases, cost benefit analyses, KPIs and risk assessments Project and Change Management Estimate analysis effort and time, plan and manage analysis related tasks Support vendor selection through RFP specifications Participate in or manage projects within defined timelines and budgets Support organisational change through communication and stakeholder engagement Testing and Quality Assurance Develop test cases and support user acceptance testing Ensure solutions meet business requirements and quality standards Customer Centric Mindset Think from the customer perspective and seek ways to continuously add value Challenge and support customers to optimise outcomes Behavioural and Competency Skills Results oriented, self motivated, goal driven and able to perform under pressure Team participation through conflict resolution, empowerment and shared accountability Collaboration and influencing through relationship building, informal networks and inclusive decision making Adaptability and change leadership by encouraging change initiatives and managing transition impacts Technical and Industry Knowledge Experience working with mixed enterprise application environments, third party and in house Telecommunications industry process knowledge Familiarity with BA standards, BABOK, IIBA tools and documentation templates Qualifications and Experience BA certification, IIBA Level 2 or BABOK, or relevant B degree such as BTech or BCom Informatics 4 to 6 years telecommunications related business analysis experience with end user facing requirements work