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Sandton: German-Speaking Team Lead posted by CF & I Consulting

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Job Description

German-Speaking Team Lead European Shared Services

Were supporting a global professional services firm in their search for a German-speaking Team Lead to join their European Shared Services (ESS) team based in Sandton (Hybrid)

This role offers the opportunity to lead a talented, multilingual team that provides operational support to European offices including Ireland, Belgium, France, Switzerland, and Germany. Youll play a key part in driving service excellence, ensuring smooth day-to-day operations, and fostering a collaborative, high-performance culture.

What Were Looking For:

  • Fluent German speaker (C1 preferred, minimum B2).

  • Demonstrated leadership or supervisory experience in a fast-paced, client-focused environment.

  • Excellent communication, organisational, and time-management skills.

  • Strong problem-solving ability and the confidence to make decisions independently.

  • Proficient in Microsoft Office and other collaboration platforms.

  • Prior experience within a shared services or multinational environment will be an advantage.

Key Responsibilities

  • Lead and motivate a team of Senior Coordinators and Coordinators, ensuring high levels of productivity and service quality.

  • Manage daily task allocation, workload planning, and team performance.

  • Serve as the first point of contact for escalations, queries, and project coordination.

  • Support recruitment, onboarding, and continuous training initiatives.

  • Oversee HR-related processes such as performance reviews, return-to-work discussions, and probation tracking.

  • Maintain proactive communication with global stakeholders using digital collaboration tools.

Benefits include:

  • Competitive salary and comprehensive benefits package.

  • Medical aid, provident fund, life and disability cover.

  • 20 days annual leave plus additional wellness and study leave options.
  • Hybrid working arrangement
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Please note that only candidates who meet the above requirements will be considered. Should you not hear from us within 7 days, kindly consider your application unsuccessful.

By submitting your application, you consent to the collection and processing of your personal information in accordance with our POPIA Policy.



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