Job Description
- Hospitality Management Diploma or equivalent qualification.
- Minimum 3–5 years’ experience in a managerial or front-of-house role at a 4–5-star lodge.
- Excellent leadership, communication, and organizational skills.
- Computer literacy (MS Office, Lodge management systems such as PANstrat, NightsBridge, or ResRequest).
- Proven financial acumen (budgeting, stock control, and reporting).
- Strong guest relations and hosting skills with a warm, professional demeanour.
- Knowledge of food & beverage service standards and housekeeping operations.
- Valid driver’s license and PDP an advantage.
Field Guide
- Minimum FGASA Level 1 (or higher) qualification.
- DEAT/THETA Registered and in possession of a valid First Aid certificate.
- PDP (Professional Driver’s Permit) essential.
- ARH (Advanced Rifle Handling) certificate required.
- Valid SARS tax number and current guiding logbook.
- Minimum 2–3 years’ experience guiding at a Big 5 game lodge (preferably within KNP or Greater Kruger area).
- Excellent communication, interpretive, and guest engagement skills.
- Passion for conservation, wildlife, and hospitality.
- Non-smoker and of sober habits preferred.
? Couple Requirements
- Proven experience working together in a remote or bush environment.
- Professional, well-presented, and guest-focused with strong teamwork and adaptability.
- Willingness to assist each other across departments when necessary.
- Both partners must be self-disciplined, responsible, and comfortable living in a remote lodge environment.
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