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Somerset West: Food And Beverage Manager – Clubhouse And Facilities posted by Helderberg Village MHA

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Job Description

The Food and Beverage Manager is responsible for consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. Ensure continual improvement in guest and employee satisfaction. The ideal candidate will have a proven track record in the club and/or estate industry and will be expected to plan, direct and oversee the overall operations of the clubhouse restaurant and related services, including administration for exceptional guest experiences. Manage FOH staff and restaurant services & functions through meticulously looking after guests and operations promptly and efficiently, resolving any problems, queries or deviation from normal operations for clients and staff. Key Responsibilities: · Management of customer relationships and service delivery. · Front of house service management. · Teamwork with all important role-players and HODs. · Stock and cost management. · Staff management. · Planning of service offerings, engaging service providers and client relations. · In conjunction with the BOH and Events teams, plan and execute all events. Key Requirements: · Genuinely enjoy interacting with people and have a passion for hospitality and outstanding service. · Excellent organisational skills & attention to detail. · Enjoy multitasking, problem-solving and taking initiative with a smile. · Positive, high-energy, professional attitude and an ability to prioritise under pressure. · Effective teamwork & communication skills to respectfully manage any challenging situations that might arise, particularly focusing on interacting with returning customers. · Neat, honest & reliable. · Minimum five (5) years of experience in the hospitality industry. · Minimum three (3) years of experience in a supervisory or management role. · Flexible shifts [ night daytime ] & willingness to work on weekends and public holidays, especially in peak season. · Fluent in English and Afrikaans. · A restaurant management/hospitality qualification will be advantageous. · Good knowledge of service standards, guest relations and etiquette. · Strong experience in business revenue generation and budget management. · Strong staff management experience. · The ideal candidate should reside in the greater Cape Town basin. · No criminal Record.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Cape Town Region

The hospitality industry in the Cape Town region is a thriving sector, driven by tourism and international trade. Typically, this field offers diverse job opportunities for those with a passion for providing excellent customer service and experience the beauty of South Africa’s vibrant culture. Generally, career paths in catering and hospitality are well-established, with a range of roles available to suit various skill sets and interests.

In terms of salary expectations, it is common for entry-level positions in this field to fall within the range of R200 000 to R350 000 per annum, depending on the specific role, experience, and industry sector. However, salaries can vary significantly depending on factors such as the size of the company, level of responsibility, and location. Typically, more senior roles or those in larger organizations may command higher salaries, often falling within the range of R500 000 to R800 000 per annum.

Common skills required for a successful career in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Other essential skills include basic knowledge of food preparation, wine service, or other relevant trade skills, as well as an understanding of customer service standards. Additionally, proficiency in languages such as English, Afrikaans, or isiZulu can be beneficial for working with diverse clientele.

The hospitality industry sector in the Cape Town region is diverse and encompasses various sectors, including fine dining restaurants, hotels, conference centers, and tour operators. Financial services sector companies often employ caterers and hospitality professionals to provide event catering services, while technology industry organizations may require staff with expertise in events management or conference coordination. The manufacturing sector also employs catering and hospitality staff, particularly in the production of food and beverages.

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Career development opportunities abound in this field. Typically, career progression involves working one’s way up through the ranks, starting as a junior staff member and taking on increasingly senior roles such as team leader or department manager. Many organizations offer training programs and mentorship schemes to support employee development and advancement. With experience and additional qualifications, hospitality professionals can move into management roles, become entrepreneurs, or pursue careers in related fields such as sales, marketing, or event planning.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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