Somerset West: Technical Product Support posted by Hire Resolve
Posted on 2025-07-16 00:00:00
| Employer | Hire Resolve |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Somerset West |
Job Summary
Responsibilities:
- Providing outstanding technical product support to our diverse customer base.
- Identifying and reporting on customer support trends to drive product enhancements.
- Contributing to the improvement of our support delivery services and exploring new methodologies.
- Assisting with fleet maintenance (motorcycles).
- Managing and maintaining office technical infrastructure.
- Testing software to ensure optimal performance.
- Managing the company’s online presence and contributions on technical forums.
Minimum Requirements:
- Customer Support: 3-4 years
- Information Technology Infrastructure Library (ITIL): 3-4 years
- Technical Hardware: 3-4 years
- Diagnostic Analysis of Software/Hardware Failures: 3-4 years
- Tertiary qualification in a technical field.
- Motorcycle driver’s license.
- Minimum of 3 years of technical customer support experience.
- Proven experience with software testing.
- Proficiency with diagnostic tools.
- Strong understanding of relevant technical product knowledge.
- Excellent knowledge of various desktop and mobile operating systems.
- Exceptional knowledge of IT infrastructure, networking, and related IT systems and devices.
- Good understanding of software and its interfaces with IT systems and other software.
- Some firmware knowledge would be a significant advantage.
- Proficient with Microsoft Office Suite and experience with SAGE.
- Strong planning & organizing skills.
- Excellent problem-solving abilities.
- Exceptional written and verbal communication skills.
- A clear aptitude for and understanding of vehicle-related diagnostic and other technical hardware and software.
- Ability to rapidly learn new technical information.
Benefits:
- Competitive salary based on experience.
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za
You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Somerset West
More jobs in Western Cape
Browse Other IT/Computer Jobs
Browse Hire Resolve Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Somerset West: Technical Sales Representative posted by HRInsync
Sales RepresentativeLocation Cape TownBasic Travel Allowance CommissionAre you a driven and dynamic individual with a flair for technical sales? Were...
View Job
Technical Sales Representative
Somerset West: Engineer – Hardware (Mechanical) posted by Merand Corbett & Associates
Roles amp ResponsibilitiesnbspThe Employee will work as an Engineer Hardware, scope of work will include but is not limited to the followingnbsp- Formal...
View Job
Engineer – Hardware (Mechanical)
Somerset West: Mechanical Engineer posted by Datafin
Mechanical EngineerEngineeringTechnicalSomerset West - Western Cape - South AfricaENVIRONMENT An innovative Automation Company is seeking a highly motivated...
View Job
Mechanical Engineer
Somerset West: Operations Manager – Urgently Needed posted by Bonatix
Operations Manager Landscaping Garden ServicesBonatix, a high-performing, owner-managed landscaping company, is seeking a proactive and highly organized...
View Job
Operations Manager – Urgently Needed
Somerset West: Unit Manager (EC & Cardiac ward) – Somerset West, Western Cape posted by Hire Resolve
Hire Resolves client is urgently seeking the expertise of a Unit Manager EC amp Cardiac ward in Somerset West, Western Cape.ResponsibilitiesEnsuring...
View Job
Unit Manager (EC & Cardiac ward) – Somerset West, Western Cape
Somerset West: Front Office Manager posted by Craven Cottage CC
DutiesnbspLead and supervise our front desk team.Train new team members and act as a technical resource.Ensure efficient and professional front desk...
View Job
Front Office Manager
Somerset West: Barista – Mobile Units posted by African Roasters
About UsWe are African Roasters, a vibrant coffee business bringing exceptional coffee to people on the go. Through our mobile coffee units, we serve fresh...
View Job
Barista – Mobile Units
Somerset West: Database Geologist posted by Hire Resolve
Hire Resolves Client, a great mining company in the Western Cape, is currently looking for a skilled Database Geologist to join their mining...
View Job
Database Geologist
Somerset West: Senior Broker posted by Staff Solutions
DutiesProspecting for new business from new clients and mining the stores database.Educating prospective clients on the value proposition of owning physical...
View Job
Senior Broker
Somerset West: Traing Support Consultant (Software) posted by Emporium
Training Support Consultant POS25005Somerset WestR 18 000 to R 23nbsp000 per month negotiable ndash depending on your experienceRequirementsTraining...
View Job
Traing Support Consultant (Software)
Somerset West: Customer Success Consultant posted by Emporium
Customer Success Consultant POS25116Based Somerset WestSalary R22 000.00 pm - R25 000.00 pm negotiable ndash depending on your experienceRequirementsbull...
View Job
Customer Success Consultant
Somerset West: Customer Success Consultant posted by Emporium
Customer Success Consultant POS25115Based Somerset WestSalary R20 000.00 pm - R22 000.00 pm negotiable ndash depending on your experienceRequirementsbull...
View Job
Customer Success Consultant
Somerset West: Geological Modelling Geologist posted by Hire Resolve
Hire Resolves Client, a great mining company in the Western Cape, is currently looking for a skilled Geological Modelling Geologist to join their mining...
View Job
Geological Modelling Geologist
Somerset West: Training Support Consultant Somerset West posted by Emporium
Training Support Consultant POS25015Somerset WestR 18 000 to R 23nbsp000 per month negotiable ndash depending on your experienceRequirementsTraining...
View Job
Training Support Consultant Somerset West
Somerset West: Training Support Consultant Somerset West posted by Emporium
Training Support Consultant POS25006Somerset WestR 18 000 to R 23nbsp000 per month negotiable ndash depending on your experienceRequirementsTraining...
View Job
Training Support Consultant Somerset West
Somerset West: Training Support Consultant Somerset West posted by Emporium
Training Support Consultant POS25005Somerset WestR 18 000 to R 23nbsp000 per month negotiable ndash depending on your experienceRequirementsTraining...
View Job
Training Support Consultant Somerset West
Cape Town: Service Field Electrical Engineer_Somerset West CPT (PLC Pogrmming) posted by Pro Tem
My client a leader in designs and builds innovative and efficient packaging machinery in partnership with our Dutch parent company. We are looking to add an...
View Job
Service Field Electrical Engineer_Somerset West CPT (PLC Pogrmming)
Somerset West: Training Consultant – Somerset West posted by Emporium
Training Support Consultant POS 24297Somerset WestR 18 000 to R 23nbsp000 per month negotiable ndash depending on your experienceRequirementsTraining...
View Job
Training Consultant – Somerset West
Somerset West: Commercial Air-Conditioning and Refrigeration Technician posted by Sagen Advisory
Our client is based in Somerset West and is looking for a qualified Commercial Air-Conditioning and Refrigeration Technician for new and old installations,...
View Job
Commercial Air-Conditioning and Refrigeration Technician
Somerset West: Business Development Executive – Property Industry posted by Emporium
Business Development Executive ndash Property Software Solutions POS 24267Somerset West ndash Helderberg AreqR 25nbsp000 to R 35nbsp000 commission...
View Job
Business Development Executive – Property Industry
Somerset West: Construction Site Supervisor posted by Hire Resolve
Hire Resolve, a reputable recruitment firm, is currently seeking a skilled Construction Site Foreman for a construction company in Cape Town. As a...
View Job
Construction Site Supervisor
Somerset West: Construction Foreman posted by Hire Resolve
Hire Resolve, a reputable recruitment firm, is currently seeking a skilled Construction Foreman to join our clients team.As a Construction Foreman, you will...
View Job
Construction Foreman
Somerset West: Internal Sales Consultant posted by Emporium
Internal Sales Consultant POS25109Somerset West R 18 000 to R 22 000 per month plus commissionRequirementsbull Grade 12 Certificate.bull Proven experience...
View Job
Internal Sales Consultant
Somerset West: Business Development Manager posted by Emporium
Business Development Manager POS25111Based Somerset WestSalary R22 000.00 pm - R25 000.00 pm commission negotiable depending on experiencePurposeBusiness...
View Job
Business Development Manager
Somerset West: Software Developer – Full Stack (Senior) posted by Emporium
Software Developer Full Stack Developer POS25034Somerset WestR 45nbsp000 to R 50nbsp000 negotiable depending on experienceJob PurposeAs a skilled developer...
View Job
Software Developer – Full Stack (Senior)