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South Africa: Assistant Lodge Manager (Senior Level) – Busy 5* Lodge – Greater Hoedspruit | Sl posted by Kendrick Recruitment

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Job Description

About the Role

We are seeking an experienced Assistant Lodge Manager for a busy 5-star luxury safari lodge in the Greater Hoedspruit area. This is a senior, hands-on operational role supporting the Lodge Manager and acting as Lodge Manager in their absence, with full oversight across Front of House, Housekeeping, Maintenance, HR, Finance, and Health & Safety.

Key Responsibilities

  • Lead and motivate the Front of House team, ensuring world-class guest experiences
  • Oversee daily Front of House admin, including day sheets, rooming lists, arrivals, reception, curio shop, and switchboard
  • Manage guest feedback processes and ensure service recovery is handled professionally
  • Lead the housekeeping team and uphold immaculate lodge standards
  • Conduct room and turndown spot checks and oversee uniform control
  • Lead and supervise the lodge maintenance team, with strong preventative maintenance focus
  • Work closely with reserve maintenance, ensuring accommodation and guest areas are maintained to standard
  • Coordinate health and safety management, including risk assessments and safety committees
  • Ensure fire equipment and drills are in place and a safe working environment is maintained
  • Assist with budgeting, expenditure control, and monthly reporting
  • Support HR functions, including staff development, training, morale, discipline, leave cycles, and training files

Requirements

  • Minimum 5 years management experience in a 5-star lodge environment (boutique / Big 5)
  • Hospitality Management qualification
  • Strong operational and financial experience
  • Room Division experience essential
  • Practical maintenance understanding advantageous
  • High emotional intelligence and strong service training ability
  • Fluent English (spoken and written) with strong communication skills
  • Valid driver’s licence and own reliable transport essential

Qualifications

  • Formal education/certifications not specified in the original job description.
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Salary & Benefits

Salary: R38,000 – R40,000 per month (negotiable DOE). Live-in accommodation, meals on duty. Pension fund, staff lodge nights. Work cycle: 21 days on / 7 days off. Annual leave: 15 days.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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