Job Description
About the Role
The Claims Manager – Democratic Republic of Congo position is a key role in our Maputo office, responsible for overseeing the claims process and ensuring compliance with company standards. The successful candidate will have excellent management skills, experience in short term insurance Commercial claims handling, and strong interpersonal abilities.
Key Responsibilities
- Screen and distribute incoming mail.
- Instruct and direct staff regarding proper claims handling and processing.
- Authorize high value and investigative authority requests above the claims representative authority level.
- Conduct scheduled and periodic file reviews to ensure compliance with company standards.
- Attend to claims queries that escalate to management level or require management intervention.
- Recognize and communicate all state and regulatory issues to staff members.
- Train and monitor team member’s performance and provide leadership to the team.
- Develop and manage a panel of service providers necessary for efficient claims handling.
- Liaise with service providers and monitor service levels.
- Liaise with brokers / clients.
- Liaise with staff and internal departments and monitor service levels.
- Monitor loss ratio.
- Submit claims reports on a monthly basis.
- Demonstrate excellent organizational, time management, and personal computer skills.
- Display demonstrated decision making and problem solving skills.
- Ability to work under pressure.
- Provide HR assistance to new appointments and interviews.
Requirements
- Matric
- 3 years of management experience
- Excellent interpersonal skills, assertiveness, resilience, and leadership abilities
- Experience in the handling of short term insurance Commercial claims
Qualifications
No formal education or certifications required.
Salary & Benefits
$4 000 – $5 000 with an additional bonus structure
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Finance/Accounting Jobs in South Africa
In the realm of finance and accounting in South Africa, industry trends indicate a strong demand for professionals with expertise in financial management, analysis, and planning. Typically, roles in this sector involve supporting the financial performance of an organization, ensuring compliance with regulatory requirements, and providing strategic advice to senior management. Generally, career prospects are promising, particularly for those with advanced qualifications or relevant work experience.
Salaries for finance and accounting professionals in South Africa can vary widely depending on factors such as level of experience, company size, and industry sector. Typically, entry-level positions may start within the R200 000 – R350 000 per annum range, while senior roles can command salaries ranging from R800 000 to over R1 million per annum. However, these figures are broad and can fluctuate based on market conditions, company needs, and individual performance.
Common skills required for finance and accounting professionals in South Africa include proficiency in financial software such as SAP, Microsoft Excel, and accounting systems; analytical and problem-solving abilities; strong communication and interpersonal skills; attention to detail and organizational prowess. Other essential skills may include knowledge of tax laws and regulations, financial modeling, and data analysis.
The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ finance and accounting professionals in South Africa. Financial services companies often require professionals with expertise in financial planning, risk management, and compliance. The technology industry demands professionals with experience in software implementation, cost analysis, and IT project management. Manufacturing sectors typically need accountants with knowledge of inventory management, supply chain optimization, and production planning.
Career development opportunities for finance and accounting professionals in South Africa are generally good, with many companies investing in training and development programs to enhance their employees’ skills. Typically, career progression involves moving into senior roles, such as financial manager, controller, or chief financial officer, where professionals can take on more strategic responsibilities and contribute to the organization’s growth and success.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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