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South Africa: Claims Manager – Democratic Republic of Congo (Finance) posted by AtripleA recruitment & temps

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Job Description

Position: Claims Manager – Democratic Republic of Congo

Salary: $4 000 – $5 000 with an additional bonus structure

Location: Maputo

Core Tasks

  • Screening & distribution of incoming mail.
  • Instruct and direct staff regarding proper claims handling and processing.
  • Authorize all high value and investigative authority requests above the claims representative authority level.
  • Conduct scheduled and periodic file reviews to ensure compliance with company standards.
  • Attend to claims queries which escalate to management level or are in need of management intervention.
  • Recognize and communicate all state and regulatory issues to staff members.
  • Train and monitor team member’s performance and provide leadership to the team.
  • Develop and manage a panel of service providers necessary for efficient claims handling.
  • Liaise with service providers and monitor service levels.
  • Liaise with brokers / clients.
  • Liaise with staff and internal departments and monitor service levels.
  • Loss ratio monitoring.
  • Claims reporting on a monthly basis.
  • Excellent organizational, time management & personal computer skills.
  • Demonstrated decision making & problem solving skills.
  • Ability to work under pressure.
  • HR assistance to new appointments and interviews.

Minimum Requirements:

  • Matric
  • Must have 3 years management experience
  • Must have excellent interpersonal skills, assertiveness, resilience and leadership abilities.
  • Experience in the handling of short term insurance Commercial claims.
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Please send an updated CV, Portfolio and most recent payslip to

Contact:

AtripleA Recruitment and Temps

Fax: (***)***-****



GO APPLY NOW

Safe & secure application process

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