Job Description
Salary: $4 000 – $5 000 with an additional bonus structure
Location: Maputo
Core Tasks
- Screening & distribution of incoming mail.
- Instruct and direct staff regarding proper claims handling and processing.
- Authorize all high value and investigative authority requests above the claims representative authority level.
- Conduct scheduled and periodic file reviews to ensure compliance with company standards.
- Attend to claims queries which escalate to management level or are in need of management intervention.
- Recognize and communicate all state and regulatory issues to staff members.
- Train and monitor team member’s performance and provide leadership to the team.
- Develop and manage a panel of service providers necessary for efficient claims handling.
- Liaise with service providers and monitor service levels.
- Liaise with brokers / clients.
- Liaise with staff and internal departments and monitor service levels.
- Loss ratio monitoring.
- Claims reporting on a monthly basis.
- Excellent organizational, time management & personal computer skills.
- Demonstrated decision making & problem solving skills.
- Ability to work under pressure.
- HR assistance to new appointments and interviews.
Minimum Requirements:
- Matric
- Must have 3 years management experience
- Must have excellent interpersonal skills, assertiveness, resilience and leadership abilities.
- Experience in the handling of short term insurance Commercial claims.
Please send an updated CV, Portfolio and most recent payslip to
Contact:
AtripleA Recruitment and Temps
Fax: (***)***-****
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