Job Description
About the Role
The Customer and Sales Manager will be responsible for managing the relationship with key customers, agents, and other key stakeholders to execute successfully against national and regional business plans, with a focus on meeting and exceeding sales budget targets.
Key Responsibilities
- Deliver regional plans in line with business and national customer plans ensuring clear objections and action plans are in place
- Communicate objectives and regional plans to sale agents as well as internal sales supervisors and ensure alignment in execution
- Deliver three months rolling plans setting clear monthly customer and sales priorities, volume commitments and dealing parameters in support of target achievement
- Monitor success of execution and adapt plans as and when required
- Monitor competitor activity, pricing and promotional strategies and provide market intelligence to head office
- Drive distribution expansion and gap closure across all priority sku’s and key categories
- Identify and implement new business opportunities within existing and emerging channels
- Lead customer engagement and negotiation discussions with regional/national buyers
- Manage trade spend, promotional budgets and customer investment to ensure optimal ROI
- Monitor monthly sales performance vs budget, identifying risks and implementing corrective action
- Drive achievement of volume, revenue targets within region
- Ensure accurate forecasting and demand planning in collaboration with supply chain
- Manage customer claims, deductions and accruals to ensure financial accuracy and compliance
Requirements
- Tertiary qualification in sales, marketing or business management
- Minimum of 5 years regional sales management experience within the FMCG environment
- Minimum of 5 years regional Key Account Management experience within the FMCG environment
- Experience within Wholesales specific Boxer, Shoprite, PNP and Spar would be an advantage
- Valid Driver’s Licence
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in South Africa
In South Africa, the sales and marketing industry is a dynamic and competitive field, with many multinationals operating in various sectors. Generally, the job market trends in this sector indicate a steady demand for skilled professionals who can drive business growth and revenue.
Typically, salaries in the sales and marketing field in South Africa are broad-based and vary depending on factors such as experience, company size, industry sector, and geographic location. For example, entry-level roles may command salary ranges between R200 000 to R400 000 per annum, while more senior positions can range from R500 000 to R1 000 000 or more, depending on individual performance and the specific requirements of the role.
Common skills required for sales and marketing professionals in South Africa include strong communication and interpersonal skills, ability to work well under pressure, creative problem-solving skills, analytical thinking, digital literacy, and proficiency in Microsoft Office software. Additionally, many companies place a high value on sales and marketing professionals who have experience with CRM systems, data analysis tools, and social media marketing platforms.
The sales and marketing industry is often found in various sectors, including the financial services sector, technology industry, manufacturing sector, and retail sector. These industries require sales and marketing professionals who can effectively communicate products or services to customers, build strong relationships, and drive revenue growth.
For those interested in pursuing a career in sales and marketing, there are many opportunities for career development and growth. Typically, entry-level roles offer training and development programs that equip individuals with the skills needed to advance to more senior positions. With experience, sales and marketing professionals can move into leadership roles or start their own businesses. Additionally, many companies offer promotions based on individual performance, allowing individuals to progress up the career ladder.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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