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South Africa: DMC Manager posted by Craven Cottage CC

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Job Description

About the Role

As a DMC Manager at Craven Cottage CC, you will be responsible for overseeing the daily operations of FIT (Free Independent Traveler) and group travel, ensuring high-quality, on-time delivery of services. You will also be involved in product development, contracting with local suppliers, logistics and project management, financial management, relationship management, risk management and safety, team leadership, and more.

Key Responsibilities

  • Operational Leadership: Oversee the daily operations of FIT (Free Independent Traveler) and group travel, ensuring high-quality, on-time delivery of services.
  • Product Development & Contracting: Negotiate with local suppliers (hotels, venues, transportation, guides) to build cost-effective itineraries.
  • Logistics & Project Management: Coordinate all on-the-ground components for meetings, incentives, or leisure travel, including off-site events and activities.
  • Financial Management: Develop budgets, manage pricing, and maximize margins on travel packages.
  • Relationship Management: Cultivate partnerships with local tourism boards, government bodies, and service providers.
  • Risk Management & Safety: Assess potential risks for travellers and ensure all services adhere to safety regulations.
  • Team Leadership: Mentor, coordinate, and manage operations and quotation teams to ensure efficiency.

Requirements

A formal travel & tourism qualification

7+ years in Tanzanian inbound travel experience

Expert in logistics for such as ground handling, flight charters, sales, guest satisfaction and creating complex guest itineraries

In-depth knowledge of local destinations, including attractions, culture, and logistics

Proven ability to manage supplier contracts and enhance profitability

Ability to resolve issues like booking errors, transportation strikes, or weather disruptions

Strong interpersonal skills to lead teams and manage client relationships

Computer literacy, often with experience in booking systems or CRM software

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Qualifications

No formal qualifications mentioned.

Salary & Benefits

Salary information not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail Management Jobs in South Africa

In the retail management field in South Africa, job seekers can expect to find a dynamic and competitive industry with various opportunities for growth. Typically, retail managers are responsible for overseeing the day-to-day operations of a store or department, ensuring efficient sales, customer satisfaction, and inventory management. Generally, this role requires strong leadership, communication, and problem-solving skills.

When it comes to salary expectations, broad ranges can vary depending on factors such as experience, company size, industry sector, and location. Commonly, retail managers in South Africa can expect salaries ranging from R400 000 to R800 000 per annum, but please note that these figures are only a rough guide and actual salaries may differ based on individual circumstances.

In terms of common skills required for this role, typically, retail managers possess excellent leadership, communication, and interpersonal skills, as well as the ability to work under pressure and make informed business decisions. Other essential skills include inventory management, customer service, sales performance analysis, and team management. Often, retail managers also require experience in operations management, supply chain logistics, or a related field.

The retail industry in South Africa is diverse, with various sectors employing retail managers, such as the financial services sector, technology industry, manufacturing sector, and others. Commonly, these roles are found in large retailers, but also in smaller businesses and startups.

Career development opportunities for retail managers abound, often leading to senior leadership positions or management roles within a company. Generally, with experience and additional training, retail managers can progress to departmental manager, store manager, or even regional manager positions. Many retail professionals also choose to pursue further education or certification programs to enhance their skills and stay competitive in the industry.

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In conclusion, the retail management field offers a range of opportunities for career growth and development in South Africa. By understanding the typical salary ranges, common skills required, and industry sectors that employ these roles, job seekers can make informed decisions about their future careers and set themselves up for success in this dynamic field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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