Job Description
About the Role
We are seeking a highly experienced and skilled DMC Manager to join our team at Craven Cottage CC. As the operational leader of our FIT (Free Independent Traveler) and group travel services, you will be responsible for ensuring high-quality, on-time delivery of services while driving business growth and profitability.
Key Responsibilities
- Operational Leadership: Oversee daily operations of FIT and group travel to ensure high-quality service delivery.
- Product Development & Contracting: Negotiate with local suppliers to build cost-effective itineraries.
- Logistics & Project Management: Coordinate all on-the-ground components for meetings, incentives, or leisure travel.
- Financial Management: Develop budgets, manage pricing, and maximize margins on travel packages.
- Relationship Management: Cultivate partnerships with local tourism boards, government bodies, and service providers.
- Risk Management & Safety: Assess potential risks for travellers and ensure services adhere to safety regulations.
- Team Leadership: Mentor, coordinate, and manage operations and quotation teams.
Requirements
A formal travel & tourism qualification
7+ years in Tanzanian inbound travel experience
Expertise in logistics including ground handling, flight charters, sales, guest satisfaction, and creating complex guest itineraries
In-depth knowledge of local destinations, attractions, culture, and logistics
Proven ability to manage supplier contracts and enhance profitability
Ability to resolve issues such as booking errors, transportation strikes, or weather disruptions
Strong interpersonal skills to lead teams and manage client relationships
Computer literacy with experience in booking systems or CRM software
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Management Jobs in South Africa
In the retail management field in South Africa, job seekers can expect to find a dynamic and competitive industry with various opportunities for growth. Typically, retail managers are responsible for overseeing the day-to-day operations of a store or department, ensuring efficient sales, customer satisfaction, and inventory management. Generally, this role requires strong leadership, communication, and problem-solving skills.
When it comes to salary expectations, broad ranges can vary depending on factors such as experience, company size, industry sector, and location. Commonly, retail managers in South Africa can expect salaries ranging from R400 000 to R800 000 per annum, but please note that these figures are only a rough guide and actual salaries may differ based on individual circumstances.
In terms of common skills required for this role, typically, retail managers possess excellent leadership, communication, and interpersonal skills, as well as the ability to work under pressure and make informed business decisions. Other essential skills include inventory management, customer service, sales performance analysis, and team management. Often, retail managers also require experience in operations management, supply chain logistics, or a related field.
The retail industry in South Africa is diverse, with various sectors employing retail managers, such as the financial services sector, technology industry, manufacturing sector, and others. Commonly, these roles are found in large retailers, but also in smaller businesses and startups.
Career development opportunities for retail managers abound, often leading to senior leadership positions or management roles within a company. Generally, with experience and additional training, retail managers can progress to departmental manager, store manager, or even regional manager positions. Many retail professionals also choose to pursue further education or certification programs to enhance their skills and stay competitive in the industry.
In conclusion, the retail management field offers a range of opportunities for career growth and development in South Africa. By understanding the typical salary ranges, common skills required, and industry sectors that employ these roles, job seekers can make informed decisions about their future careers and set themselves up for success in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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