South Africa: Executive Housekeeper posted by Karen Tupper Recruitment

March 2, 2026 Jobs in South Africa

Karen Tupper Recruitment

ZA

Catering / hospitality

Job Description

About the Role

We are seeking an experienced Executive Housekeeper to join our luxury 5* hotel team. As the supervisor of all housekeeping staff, you will be responsible for ensuring five-star quality and service, while maintaining exceptional cleanliness and presentation standards.

Key Responsibilities

Maintain exceptional cleanliness and presentation standards
Achieve and sustain guest satisfaction scores of 90% for cleanliness
Deliver a personalised, detail-oriented service that reflects Hotel standards
Ensure 100% room readiness in line with check-in times
Maintain efficient room turnaround times without compromising quality
Coordinate closely with Front Office and Maintenance to prioritise arrivals, departures, and special requests
Implement and monitor daily cleaning schedules and task allocations
Lead, train, and motivate the housekeeping team to deliver consistent standards
Conduct regular training and skills development, including SOP adherence and service excellence
Manage staff rosters to ensure optimal coverage
Complete performance reviews and address performance issues promptly and professionally
Conduct daily room inspections and regular public area inspections
Ensure full compliance with health, safety, and hygiene regulations
Maintain up-to-date SOPs, checklists, and brand standards
Drive continuous improvement through audits and corrective action plans
Manage linen, amenities, cleaning supplies, and equipment efficiently
Control housekeeping expenses in line with the approved departmental budget
Oversee laundry operations and linen lifecycle management
Identify and report maintenance issues promptly to reduce room downtime
Conduct regular room and asset condition checks
Protect hotel assets through correct usage and staff training
Implement environmentally responsible cleaning practices
Monitor water, chemical, and energy usage to support sustainability goals
Promote linen and towel reuse programs where applicable

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Requirements

SA Citizen
Grade 12 or Matric qualification
Computer literacy
Three Years Degree or diploma in hotel management or Similar (Beneficial)
Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role, in a five-star property advantage
Experience using OPERA Cloud
Strong Operational / Technical knowledge

Qualifications

(None mentioned)

Salary & Benefits

(None mentioned)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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