South Africa: Executive Housekeeper – Sj2645: Greater Kruger posted by HotelJobs

About the Role

Safari JOBS is recruiting for a Duty Manager (Executive Housekeeper) opportunity within a beautifully appointed, high-end safari property in a sought-after Big 5 reserve setting, within the Greater Kruger area. This is a superb role for a polished, detail-driven hospitality professional who takes genuine pride in creating immaculate spaces, leading from the front, and delivering the kind of seamless guest experience that leaves a lasting impression.

Key Responsibilities

• Maintain high standards of cleanliness and attention to detail in guest accommodation
• Maintain high standard of cleanliness and attention to detail in all guest areas
• Record and report maintenance service requirements immediately to the Maintenance Assistant
• Pest Control
• Supervise and control the laundry operation in accordance with established methods
• Ensure the guest laundry is collected, washed carefully and returned
• Daily lodge laundry
• Daily staff laundry
• Control housekeeping expenditure
• Monitor stock control systems of personal bars in guests rooms, linen, guests amenities and cleaning materials
• Monthly stocktake of personal bars in guests rooms, housekeeping consumables and linen
• Price updates, GRVs and Budget control
• Inspire, stimulate and lead the team
• Develop your teams and individuals
• Ensure the right people are in the right positions
• Ensure your team is guest focused
• Recognise great guest feedback and deal with negative guest feedback constructively
• Train staff in their areas of responsibility and attend regular training workshops
• Manage Performance
• Manage the teams leave cycle and annual leave
• Assist at Front of House during guests arrivals or departures or Lodge Site Inspections
• Host Guests
• Maintain relationships with the lodge & affiliated community, owners, suppliers

Requirements

• Minimum 2 – 3 years Housekeeping Management experience in a 5 star boutique operation / Big 5 reserve with in a similar lodge environment
• Budget & stock control experience
• Rooms division or Front of house experience – advantage
• Hospitality and service training experience advantage
• Excellent English fluency & literacy
• Computer literate

Salary & Benefits

Monthly CTC remuneration NEG. DOE and qualifications

Working Conditions

• 21 days on, 7 days off plus 15 leave days per annum
• Accommodation provided private with own bathroom etc.
• Uniform and laundry thereof
• Meals provided, on duty
• Work Cycle: 21 days on, 7 days off plus 15 leave days per annum
• Staff bed nights
• Accommodation provided

Note

Unfortunately, this position is not suitable for children or pets due to reserve regulations. Applications are open to South African citizens only. A clear criminal record is required all potential staff undergo standard fingerprinting in line with anti-poaching measures, during the onsite interview process.