South Africa: Front Of House Manager – Sj2655 posted by HotelJobs

Safari JOBS is searching for a dynamic and experienced Front of House Manager to join a busy, 5 star safari lodge located within the Greater Kruger region of Mpumalanga. This role is ideally suited to a confident, guest-focused hospitality professional with Front of House experience and a passion for delivering exceptional service. The successful candidate will be well-presented, highly organised, and comfortable engaging with a predominantly international guest clientele. Excellent communication skills, attention to detail, and a solid understanding of figures and hospitality related administration are essential. The Front of House Manager will play a key role within the lodge, overseeing guest experience from arrival to departure, supporting daily operations, and maintaining the highest standards of service, professionalism, and efficiency in a fast-paced luxury safari environment. ??????? ???????????? ??? ???????????? Clear criminal record; Excellent employment track record references will be checked; Excellent English communication skills, both written and verbal; Matric certificate; Valid drivers licence (??????????); Previous front of house experience; Excellent administrative skills; Excellent computer skills using various Microsoft packages – word and excel and outlook; Financial mindset; People / Hosting skills; ??????????: Worked in a lodge environment previously; Experience with Res Request; Own transport ?????????? ?????? A strong work ethic with a hands-on, proactive approach to daily operations; The ideal candidate is honest, reliable, and an effective communicator, with the ability to multitask and maintain a high level of attention to detail; Self-motivated; fit, and energetic, with a confident, people-centric manner and strong interpersonal skills; A flexible team player who is willing to assist across departments as required and who demonstrates initiative and creative problem-solving abilities; Demonstrates flexibility with working hours and a strong commitment to operational excellence; Of sober habits and a non-smoker, with the resilience to thrive in a demanding, fast-paced lodge environment Any other ad hoc duties reasonably associated with the role ??? ???????????????? Daily front of house duties – office admin related work, check in and out of guests etc; Secondary – Hosting of Guests in the evening, on a rotational basis, oversee of housekeeping & allocation of tasks, room checks; Curio shop sales and stocks, monthly stock takes of housekeeping and curio departments; Assistance in helping with bush events such as drinks set up etc; Confidently communicate telephonically and with email, also when interacting with guests at the lodge. ???????????? / ??????? / ???? ????? Gross salary: Approximately R13 R18, 000.00 p/m NEG. DOE & qualifications; Accommodation: Private room en-site, basic furnishings; Meals provided; Uniform and laundry thereof; Gratuities – Part of the lodge general staff tip pool; Work / leave cycle: 6 weeks on 2 weeks off plus 21 annual leave days ????? ?? ???? This is unfortunately not an Expat / family / pet friendly position. Candidates must be open to completing police clearance and polygraph-type assessments, should these be required, during the hiring process. Any finer details will be discussed directly with the candidate/s during an interview with the company. ??????????? ??????? Please submit an ??-??-???? ???? ??, a recent ????-???-????????? ??????????, copies of relevant ?????????????? and certificates, and contactable references for your ???? ????? ?????, ?????????, ?? ????????? ?????????? ???????????. Written reference letters may be included if available. We sincerely value every application submitted. While only shortlisted candidates who meet the role requirements will be contacted, you are most welcome to follow our advertising & social media platforms for future opportunities that may better align with your profile.