South Africa: General Management Couple | Prestigious 5-Star Lodge | Welgevonden, Limpopo | Ss posted by HotelJobs
Posted on 2025-08-30 00:00:00
| Employer | HotelJobs |
|---|---|
| Category | Other IT/Computer |
| Location | South Africa / South Africa |
Job Summary
General Management Couple | Prestigious 5-Star Lodge | Welgevonden, Limpopo
Salary: R75,000 per month | Accommodation: Live-In
Kendrick Recruitment is seeking an experienced and dynamic General Management Couple to oversee operations at a prestigious 5-star lodge in Welgevonden, Limpopo. This role is ideal for seasoned hospitality professionals with extensive experience in luxury lodge management, a strategic mindset, and a passion for delivering exceptional guest experiences.
Key Responsibilities
Operational Management
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Oversee all lodge operations in collaboration with the Operations Management Team.
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Manage budgets, monitor financial performance, and implement strategies to drive profitability.
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Prepare and present reports covering occupancy, revenue, and cost analysis.
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Handle operational challenges efficiently, including leading annual union negotiations.
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Champion eco-conscious practices, including water conservation, waste reduction, and energy efficiency.
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Foster a guest-focused culture with personalised and attentive service.
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Continuously enhance the lodges offering through innovation and excellence.
Strategic Planning
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Develop and implement operational strategies aligned with luxury standards and broader group goals.
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Collaborate with senior leadership to define long-term objectives and drive continuous improvement.
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Support the wider vision of the group as directed by the General Manager of Operations.
Resource & Team Management
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Oversee effective use of staff, equipment, and financial resources.
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Lead, mentor, and motivate staff across all departments, cultivating a high-performance culture.
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Promote training, development, and staff morale.
Process & Supply Chain Optimisation
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Evaluate and improve operational workflows to enhance efficiency and guest satisfaction.
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Manage procurement and logistics, maintaining strong supplier relationships.
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Introduce innovative practices to streamline service delivery.
Quality & Risk Management
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Enforce rigorous quality standards across all guest-facing services.
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Monitor service delivery and implement corrective actions as needed.
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Identify risks and develop contingency plans to ensure business continuity.
Technology & Communication
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Utilise technology to improve guest experiences and operational efficiency.
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Ensure smooth communication between departments and with Head Office.
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Stay up to date with hospitality technology trends and integrate relevant systems.
Minimum Requirements
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Matric certificate (required); formal Hospitality Degree or Diploma preferred.
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Minimum of 5 years General Management experience in a luxury lodge environment.
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Excellent command of English, with strong communication, organisational, and customer service skills.
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Proven leadership, problem-solving, financial management, and operational capabilities.
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Ability to work under pressure and resolve conflicts professionally.
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Valid RSA ID and drivers licence; own vehicle required.
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In-depth knowledge of luxury safari lodge operations and game reserve management.
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Well-presented, dynamic, self-motivated, and approachable.
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Proficient in Microsoft Word, Excel, PowerPoint; knowledge of OPERA Cloud or similar PMS preferred.
This is a rare and outstanding opportunity for a professional couple to bring their expertise, leadership, and innovation to a world-class luxury lodge in one of South Africas most scenic wildlife regions.
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