Menu Close

South Africa: Group Hotel Manager posted by OttoBauthentic

Advertisement



Job Description

The Hotel Group Manager will be responsible for the overall strategic, operational, and financial management of the three properties. The role ensures that all establishments operate efficiently, maintain exceptional guest satisfaction, meet profitability goals, and adhere to brand standards.

Key Responsibilities

  1. Operational Management
  • Oversee daily operations across all three properties, ensuring smooth running of front office, housekeeping, food & beverage, and maintenance.
  • Implement and monitor standard operating procedures (SOPs) for service excellence and consistency.
  • Coordinate staff scheduling to optimize productivity and manage costs.
  • Ensure compliance with health, safety, and licensing regulations.
  1. Financial & Business Performance
  • Prepare and manage annual budgets, monthly forecasts, and financial reports for each property and the group as a whole.
  • Monitor and improve occupancy rates, average daily rates (ADR), and revenue per available room (RevPAR).
  • Control costs and identify opportunities to improve profitability.
  1. Sales, Marketing & Guest Relations
  • Develop and execute marketing and sales strategies, including online presence, partnerships, and promotions.
  • Maintain strong relationships with corporate clients, travel agents, and event planners.
  • Oversee guest experience standards, ensuring high ratings on booking platforms (e.g. Booking.com, TripAdvisor etc) and effective handling of complaints.
  1. Human Resource Management
  • Lead, motivate, and develop a multi-property team, fostering a culture of service excellence and accountability.
  • Recruit, train, and evaluate staff across all locations.
  • Implement staff incentive programmes and enforce company HR policies.
  1. Strategic Growth & Projects
  • Identify and implement new revenue streams (e.g. conferencing, events, catering).
  • Drive capital improvement projects, renovations, and upgrades as needed.
  • Analyse market trends and competitor activity to stay ahead in the regional hospitality market.
View Job  Hout Bay: Butler posted by Bright Placements

Key Skills & Competencies

  • Strong leadership and people management skills across multi-site operations.
  • Deep understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
  • Financial acumen: budgeting, cost control, and P&L management.
  • Excellent interpersonal and communication skills to manage staff, suppliers, and guests.
  • Proven ability to drive revenue growth and maintain high guest satisfaction.
  • Competence with hotel property management systems (PMS), reservations platforms, and Microsoft Office.

Qualifications & Experience

  • Diploma or degree in Hospitality Management, Business Administration, or related field preferential.
  • Minimum 57 years of senior hotel management experience, preferably in multi-property or group operations.
  • Track record of increasing occupancy and profitability.
  • Knowledge of KZN hospitality market and local labour regulations advantageous.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in South Africa, South Africa


View Job  Lephalale: Hotel Operations Manager posted by Bright Placements
Job Seeker Tip

Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Pretoria: Lynnwood, Pretoria: LEASING ADMINISTRATOR posted by Cora O’Neil Recruitment Agency

Jobs in Pretoria October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Pretoria Pretoria

Lynnwood, Pretoria: LEASING ADMINISTRATOR Minimum Requirements: -Professional and well presentable Afrikaans speaking female, preferably aged approximately 40 – 50 years…

View Job

Johannesburg: URGENT VACANCY: PROPERTY CENTRE MANAGER (x3) posted by Cora O’Neil Recruitment Agency

Jobs in Gauteng October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Gauteng Johannesburg

URGENT VACANCY: PROPERTY CENTRE MANAGER (x3) 3 positions available: REFERENCE CR2782 – Sunward Park, Boksburg REFERENCE CR2781 – Die Hoewes,…

View Job

Pretoria: Pretoria: CENTRE OPERATIONS COORDINATOR (x3) posted by Cora O’Neil Recruitment Agency

Jobs in Pretoria October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Pretoria Pretoria

Pretoria: CENTRE OPERATIONS COORDINATOR 3x Positions available: -Queenswood, Pretoria Moot -Faerie Glen, Pretoria East -Silverlakes, Pretoria East Job Purpose: Training…

View Job

Pretoria: Cape Town City Centre: ADMINISTRATION CLERK posted by Cora O’Neil Recruitment Agency

Jobs in Cape Town City Centre October 28, 2025
Cora O'Neil Recruitment Agency Jobs in Cape Town City Centre Pretoria Western Cape

Cape Town City Centre: ADMINISTRATION CLERK (For Law firm) Minimum Requirements: -Young, well presentable Afrikaans speaking female, aged approximately 20…

View Job  Johannesburg: Java Developer
View Job

Pretoria: Menlo Park, Pretoria: CANDIDATE ATTORNEY posted by Cora O’Neil Recruitment Agency

Jobs in Pretoria October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Pretoria Pretoria

Menlo Park, Pretoria: CANDIDATE ATTORNEY Minimum Requirements: -Well presented and professional Afrikaans speaking individual (Male preferred) -Afrikaans and English first…

View Job

South Africa: Electrical Engineer (Oil & Gas / Power Generation) Saudi Arabia posted by Jobs 4 All

October 28, 2025

We are seeking a competent and motivated Electrical Engineer with 2–5 years of experience to support the design, installation, and…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in South Africa

More Jobs in Your Area