<p><strong>Hospitality and Outdoor Apply Today – Head of Housekeeping</strong></p><p><strong>Resort Schoemanskloof, Mpumalanga</strong></p><p><strong> </strong></p><p><strong>Requirements:</strong></p><p><strong> </strong></p><p> Minimum of 2 – 3 years experience in housekeeping supervisor role withing the Hospitality industry <strong>(Essential)</strong></p><p> Strong Leadership & People Management</p><p> Professional verbal and written communication</p><p> Financial Literacy</p><p> Deep understanding of housekeeping and laundry operations.</p><p> POPIA, OHS Act, Service Agreements, and company policy adherence</p><p> Guest-Centric Mindset</p><p> Experience with PMS like HotelTime, Vento & GuestRevu</p><p> Multilingual English & Afrikaans additional languages a bonus <strong>(Advantageous)</strong></p><p> Valid South African Drivers License <strong>(Essential)</strong></p><p><strong> </strong></p><p><strong>Description:</strong></p><p><strong> </strong></p><p> Oversee Housekeeping operations & Laundry operations.</p><p> Implement and maintain RHS standards across all operations.</p><p> Ensure hygiene, uniform, and professional presentation standards for all staff.</p><p> Control finances and budgets.</p><p> Manage stock control, procurement, and disposal.</p><p> Monitor expenses and transfers.</p><p> Staff development, performance reviews, disciplinary processes, and training.</p><p> Maintain updated personnel files, job descriptions, and mandates.</p><p> Lead weekly housekeeping meetings, daily planning and implement motivational plans.</p><p> Meet & greet guests.</p><p> Resolve complaints proactively and track compliments.</p><p> Oversee welcome letters/packs and guest communication.</p><p> Adhere to statutory documents, house rules, POPIA regulations, health & safety protocols, and company policies.</p><p> Oversee and coordinate all refurbishment and housekeeping projects.</p><p> Adhere to a 7-year plan for refurbishments.</p><p> Use and manage systems.</p><p> Ensure accurate data entry.</p><p style="text-align:justify"><strong> </strong></p><p style="text-align:justify"><strong>Package on offer</strong></p><p style="text-align:justify"><strong> </strong></p><p style="text-align:justify"> R8000 pm depending on experience</p><p style="text-align:justify"> Live-in</p><p style="text-align:justify"><strong> </strong></p><p style="text-align:justify"><strong>Starting Date: </strong>ASAP</p>