Job Description
About the Role
We are seeking a highly strategic and insight-driven Organisational Effectiveness Head to support enterprise-wide culture, leadership, employee experience, and behavioural change initiatives across the Group and clusters. This role will partner closely with Organisational Effectiveness, HR, and business stakeholders to translate employee, culture, and behavioural insights into practical, evidence-based interventions that drive inclusion, sustainable high performance, and meaningful culture shifts.
Key Responsibilities
- Lead the integration and interpretation of employee insight sources, including engagement surveys, pulse surveys, OHI, and qualitative feedback
- Design and shape an integrated Voice of the Employee (VoE) dashboard that supports leadership decision-making
- Translate DEI strategy into practical allyship, inclusion, and behaviour change interventions
- Support the rollout of gender differences and inclusion action plans
- Convert OHI findings into actionable culture workstreams and measurable interventions
- Drive enterprise culture priorities, including collaboration, entrepreneurial energy, and sustainable performance
- Apply behavioural science principles to diagnose culture challenges and design scalable interventions
- Develop internal employer brand narratives aligned to culture priorities and EVP
- Support the design of internal influencer networks and culture storytelling frameworks
- Partner with leadership and HR stakeholders to embed practical, measurable culture solutions
Requirements
- Proven senior experience in organisational effectiveness, culture transformation, organisational development, or HR strategy consulting (5-8 years in a senior role)
- Strong experience in employee insights, people analytics, or culture diagnostics
- Experience working with OHI, engagement surveys, or behavioural insight frameworks
- Strong change management and stakeholder engagement capability
- Must have a Bachelor’s degree in behavioural science, organisational psychology, or related fields
- Ability to translate strategy into practical, scalable interventions
- Excellent communication, executive storytelling, and facilitation skills
Qualifications
No qualifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Banking Jobs in South Africa
In South Africa, the banking industry is typically characterized by a robust job market with diverse opportunities across various sectors. The financial services sector, which encompasses banks and other financial institutions, is often the largest employer in this field. Generally, the demand for skilled professionals in banking remains high, driven by the country’s growing economy and increasing financial inclusion.
Typically, salaries in the South African banking industry can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level positions may offer salary ranges between R400 000 to R700 000 per annum, while senior roles or those in larger organizations may command salaries above R1 million per year. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.
Common skills required for banking positions include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a solid understanding of financial markets and regulations. Other important skills often include leadership and management capabilities, technical expertise in areas such as risk management or financial planning, and the ability to work well under pressure. Proficiency in languages such as Afrikaans, English, and possibly isiZulu can also be an advantage.
The banking industry is commonly represented across various sectors, including the financial services sector, technology industry, and sometimes even manufacturing and retail. Financial services firms often employ professionals with expertise in areas like asset management, risk management, and investment banking. In contrast, technology companies may hire bankers with a focus on digital transformation, fintech, or data analytics.
For those interested in pursuing a career in banking, there are numerous opportunities for professional development and advancement. Typically, senior roles involve leadership positions such as branch manager, department head, or executive director. Career progression often involves taking on additional responsibilities, developing specialized expertise, and earning relevant certifications like the Certified Financial Planner (CFP) designation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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