South Africa: Lodge/Villa Manager posted by Kendrick Recruitment
Posted on 2025-06-17 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | South Africa / South Africa |
Job Summary
Kendrick Recruitment is currently seeking a dedicated and experienced Lodge/Villa Manager to join the management team at a prestigious luxury private game reserve in the Eastern Cape. This is an exceptional opportunity for a hospitality professional who is passionate about delivering world-class service and maintaining the highest operational standards in a remote, high-end environment.
Key Responsibilities:
-
Oversee food, beverage, housekeeping, and garden services to ensure a premium guest experience at the exclusive-use villa.
-
Provide exceptional guest engagement with a warm, personalised, and professional approach tailored to high-end clientele.
-
Lead and inspire a team to deliver outstanding service to guests of all ages.
-
Manage administration, budgeting, ordering, and stock control related to villa operations.
-
Collaborate with the broader management team and assist at other lodges when the villa is unoccupied.
-
Maintain high standards in line with the reserves Best Operating Practices.
-
Uphold the core values of the organisation in all daily operations.
Requirements:
-
Positive, energetic, and dynamic attitude with a willingness to assist across departments.
-
Strong commitment to guest satisfaction and attention to detail throughout the guest experience.
-
Proven ability to foster successful teamwork and build strong internal relationships.
-
Extensive experience in overseeing multiple lodge departments.
-
Excellent interpersonal skills, including HR experience and team leadership.
-
Proficiency in Microsoft Office, with strong Excel skills, and experience with ResRequest and SAGE.
-
Solid background in housekeeping management.
-
Ability to work long hours and manage time effectively.
-
Availability to work a 6-weeks-on, 2-weeks-off schedule (subject to operational requirements).
-
Strong knowledge of Food and Beverage is essential.
-
Hospitality Diploma or equivalent qualification required.
-
Fluent and confident English communication and hosting abilities.
-
Eagerness to contribute to the smooth operation of the lodge environment.
-
Minimum of 2 years experience in a 5-star luxury villa or international hotel setting.
This role offers a unique opportunity to work in one of South Africas most beautiful natural settings, with the chance to make a real impact in a top-tier hospitality operation. Candidates who meet the above criteria are encouraged to apply.
Please note: If no response is received within 7 working days, kindly consider your application unsuccessful.
Click Go Apply to apply online!
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