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South Africa: Medical Receptionist

South Africa: Medical Receptionist

Posted on 2025-06-05 00:00:00

Employer Unspecified
Category Admin / clerical / secretarial
Location ZA  / South Africa

Job Summary

About the Role As the face of our practice, you will play a key role in ensuring smooth daily operations and delivering an outstanding patient experience. This position is full-time, requiring availability Monday to Friday (full day) and Saturday (half day) . Key Responsibilities Welcome and assist patients with warmth and professionalism. Manage the practices front desk, including scheduling appointments and managing diaries. Efficiently handle phone calls, emails, and patient enquiries. Process patient billing and payments using Altron HealthTech – Elixir Live systems. Maintain patient records, ensuring confidentiality and compliance with healthcare regulations. Collect payments from patients at the time of consultation, follow up on outstanding accounts with patients in a professional and timely manner, and manage the practices debtor book to ensure all accounts are up to date and reconciled. Oversee the practices day-to-day administrative tasks, ensuring a well-organized and functional office environment. Liaise with medical suppliers and service providers as needed. Assist with additional office duties, such as inventory management and reporting. Requirements Previous experience in a medical practice or similar environment required. Experience with Altron HealthTech – Elixir Live stystem is essential. Strong verbal and written communication skills. Excellent multitasking and time-management abilities. Friendly, compassionate, and patient-focused demeanour. Must be able to work full days from Monday to Friday and half days on Saturdays. What We Offer A supportive and professional work environment. Competitive salary based on experience. Opportunities to grow within the practice. How to Apply

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