Mortgage/Bond Co-ordinator Remote, Cape Town R24 000 R27 000 pm Job Description: Uk Based Mortgage/Bond Origination Company seeks a Mortgage Co-Ordinator. The role is to work collaboratively with Mortgage Consultants based in the UK to fulfil all areas of the mortgage co-ordination role ensuring it is managed from the early stages to the complete issued stage. The role will also require the Mortgage Co-Ordinator, to build strong relationships with lenders and clients to obtain the required paperwork and payment of fees. Core Accountabilities To be the initial point of contact for the Mortgage Consultants, dealing with all enquiries whilst providing high quality support. Proactively co-ordinate activity with lenders and clients obtaining requirements ensuring quality service is applied Take ownership of activity on your allocated pipeline to ensure that the business is issued within the required time scales, whilst keeping the clients and Mortgage consultants updated Demonstrate full awareness of the status of cases within your pipeline Accurately capture all case activity into Mortgage Keeper using a consistent method and maintain data to the required standard Maintain client files Apply proactive contact to obtain lender / broker fees Trouble shooting problems with clients / consultants / lenders Build strong working relationships with key account contacts Support administrative tasks within the wider team to achieve the desired results Obtain regular feedback from internal and external clients to instigate appropriate requirements to meet the needs of our customers Demonstrate role model behaviours Proactively take part in owning team campaigns/ projects Demonstrate monthly activity within your 1:1 meeting and keep your personal documents records up to date Support the business during periods of changes and apply positive activity to implement requirements Actively take part in team meetings Actively take part in the new starters training plans Skills & Experience A minimum of 2 years experience in a mortgage co-ordination role Experience of working within defined service standards, policies and procedures A track record of success within in a similar role delivering quality service standards Highly developed communications skills; internally and externally High level of attention to detail Good organisation skills and the ability to prioritise workloads A team player with an adaptable and approach to work to suit business needs and changing priorities Ability to solve complex issues Excellent knowledge of Microsoft systems Word, Outlook, Excel and PowerPoint Have the ability to take initiative to increase you own knowledge as well as that of the team Be accountable for your own pipeline cases Ability to solve complex issues Key Relationships Internal Head of UK Mortgage Consultants Mortgage Consultants Operations Leader Mortgage Coordinators External Key accounts Mortgage Lenders Solicitors

Mortgage/Bond Co-Ordinator position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-02-04 in the Accounting Finance category

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