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South Africa: Receptionist/Relief Night Auditor posted by Kendrick Recruitment

South Africa: Receptionist/Relief Night Auditor posted by Kendrick Recruitment

Posted on 2025-05-21 00:00:00

Job Summary

Receptionist / Relief Night Auditor | Luxury Hotel | Constantia, Western Cape
Salary: R15,000 R16,000 (Negotiable DOE)

Kendrick Recruitment is now seeking a Receptionist / Relief Night Auditor for a prestigious luxury hotel located in Constantia, Western Cape. This is a fantastic opportunity for a well-presented, service-driven hospitality professional to join a five-star team in an exceptional environment. The ideal candidate must be motivated, energetic, and ready to deliver world-class service with professionalism and care.

Minimum Experience and Qualifications Required:

  • Grade 12 (Matric)

  • Post-matric hotel school qualification advantageous

  • 12 years experience in a five-star property with night auditing exposure

  • Proficient in computer systems

  • Excellent communication and numeracy skills

  • High level of English proficiency

  • Must be motivated, enthusiastic, and a strong team player

  • Must be willing and able to work shifts and under pressure

  • Own transport preferable

Key Performance Objectives:

  • Respond to email requests professionally and efficiently

  • Manage guest enquiries and deliver detailed, informed responses

  • Maintain a thorough knowledge of hotel room categories and property layout

  • Understand and communicate the propertys various offerings

  • Effectively resolve guest complaints and issues

  • Take full responsibility for the night shift, ensuring smooth operations

  • Manage guest accounts and perform daily pit checks

  • Balance daily revenue reports accurately

  • Distribute reports to relevant department heads daily

  • Operate Opera Cloud (Property Management System)

  • Check guests in and out, and assist with rooming as needed

  • Operate the switchboard and handle incoming calls

  • Assist with restaurant bookings and hotel reservations

  • Liaise efficiently between all departments

  • Consistently go the extra mile to ensure guest satisfaction

  • Provide support to colleagues and assist other departments where needed

  • Foster and maintain positive relationships with team members

This is a rare opportunity to join a highly regarded property offering exceptional standards and career growth. If you meet the above criteria and are interested in applying, please send your CV to Kendrick Recruitment.

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