South Africa: Reservations & Revenue Manager I Western Cape posted by HotelJobs

? ?? ??????????? ??????????? is currently assisting a well-established luxury property in the Cape Winelands in sourcing an experienced ???????????? ??? ??????? ???????.

The ideal candidate will bring a strong background in 5-star hospitality, excellent team management skills, and a passion for delivering consistently high service standards throughout the guest booking journey.

Youll oversee the full reservations process from enquiry to confirmation, lead and support the team, manage bookings in Protel Air, maximize room revenue through strategic inventory management and collaboration with the Lodge Sales Manager and external stakeholders, handle VIP requests, and ensure clear communication across departments while maintaining high service standards.

Requirements:

Minimum of 3 years experience in a Reservations Manager role, ideally within a 5-star or luxury environment

Diploma or Degree in Hospitality Management, or an equivalent qualification

Proficient in Protel Air or similar hotel booking systems

Knowledge of Revenue Management principles and systems

Excellent communication skills and high attention to detail

Ability to work calmly under pressure in a fast-paced environment

Computer literate, particularly in MS Office and Excel

Flexibility to work weekends and public holidays when required

Must be well-presented & enthusiastic.

Stable employment history and contactable references.

It is essential that candidates reside in the Stellenbosch or surrounding area

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??????????? – Only open to South African citizens

PLEASE NOTE: Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you for your understanding