Job Description
About the Role
We are seeking a Sales Assistant to join our team at the golf shop, where you will play a key role in providing exceptional customer service and driving sales growth. As a passionate golfer with a strong understanding of golf accessories, you will be responsible for creating a first-class experience for all customers and liaising with the Director of Golf.
Key Responsibilities
- Reports directly to the Golf Shop Manager and assists in daily shop operations
- Increases sales and maintains high customer service standards
- Opens and closes the golf shop, sells merchandise, and supervises part-time staff
- Ensures the golf shop is clean, organised, and well-merchandised
- Creates a first-class experience for all customers and liaises with the Director of Golf
- Adheres to golf shop policies, procedures, and operational guidelines
- Assists in product, sales, and service training for staff
- Attends meetings and provides operational feedback
- Handles and resolves customer complaints, escalating when necessary
- Prepares daily reports, cash-ups, and performs stock counts as required
- Manages stock receiving, checks deliveries against invoices, and maintains accurate documentation
- Promotes golf lessons, club facilities, and assists with competitions and scoring
- Monitors market trends, competitor activity, and performs other duties as required
Requirements
- Matric or equivalent
- Solid understanding of golf accessories
- Personality Traits:
- Passionate about golf and customer service
- Friendly and approachable
- Reliable and responsible
- Good communicator
- Quick learner
- Organised and detail-oriented
- Ability to work well in a team and independently
- Problem-solving mindset, especially in customer service situations
Qualifications
- None mentioned
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in ZA
The retail and wholesale sector in South Africa offers a diverse range of job opportunities across various industries. Generally, this field is characterized by a dynamic job market, with many companies looking to expand their operations and invest in new talent. Typically, roles within the retail and wholesale sector require strong communication skills, flexibility, and the ability to work well under pressure.
In terms of salary, it’s common for entry-level positions in retail and wholesale to fall within the range of R200 000 to R400 000 per annum, although this can vary widely depending on factors such as experience, company size, and industry sector. For example, roles in larger companies or those with more complex operations may command higher salaries, while smaller businesses or startups may offer more competitive compensation packages. Additionally, salaries can also differ significantly across various industries, with sectors like technology or financial services often offering higher salaries than retail or manufacturing.
Common skills required for roles within the retail and wholesale sector include excellent communication and customer service skills, as well as the ability to work effectively in a team environment. Other key skills often sought after by employers include problem-solving abilities, attention to detail, and basic technical knowledge of inventory management systems or e-commerce platforms. Generally, employers also look for candidates with strong analytical skills, the ability to adapt to changing circumstances, and a positive attitude towards continuous learning.
Industry sectors that commonly employ retail and wholesale staff include financial services, technology, manufacturing, and distribution. These industries often require roles such as sales and marketing coordinators, supply chain managers, or product developers, among others. In addition to these, many retailers also have in-house logistics and procurement teams that manage the flow of goods from suppliers to customers.
For those looking to break into the retail and wholesale sector, career development opportunities abound. Typically, roles within this field can provide a solid foundation for career advancement, with many employees progressing to senior management or specialist positions such as category managers or business analysts. With experience and the right skills, professionals in the retail and wholesale sector can also explore related fields like supply chain management, logistics, or even entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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