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South Africa: SALES ASSISTANT | PLUMBING DIVISION | EAST LONDON

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Job Description

About the Role

A well-established Sanitaryware Retailer is seeking a Sales Assistant who is passionate about plumbing products and delivering excellent customer service. The ideal candidate must have Matric and a proven track record in plumbing sales and be able to thrive in a fast-paced retail environment.

Key Responsibilities

  • Assist walk-in customers, contractors, plumbers, and DIY enthusiasts with product selection, advice, and recommendations on plumbing fittings, pipes, valves, taps, geysers, drainage systems, tools, and related hardware.
  • Achieve and exceed monthly sales targets through active selling, upselling, and cross-selling.
  • Provide expert technical advice on plumbing products, installations, and troubleshooting to build customer trust and loyalty.
  • Process sales transactions accurately using POS systems, handle cash/ card payments, and manage stock queries.
  • Maintain high standards of store presentation, including merchandising, shelf stocking, and product displays in the plumbing section.
  • Handle customer queries, returns, and complaints professionally.
  • Collaborate with team members to ensure smooth store operations and stock availability.
  • Stay updated on new plumbing products, trends, and promotions.

Requirements

Proven plumbing sales experience (minimum 23 years in a retail plumbing/hardware store, builders’ merchant, or similar environment essential).

Strong product knowledge of plumbing systems, materials, brands, and applications (e.g., PVC, copper, brass fittings, water supply, drainage, sanitaryware).

Matric (Grade 12) or equivalent qualification.

Excellent communication and interpersonal skills.

Customer-service oriented with a friendly, helpful, and proactive attitude.

Ability to work under pressure in a fast-paced retail setting.

Reliable, punctual, and physically fit (able to lift stock and stand for long periods).

Basic computer skills (POS systems, stock checks).

Valid driver’s license and own reliable transport (advantageous).

Qualifications

None mentioned.

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Salary & Benefits

Competitive basic salary attractive commission structure based on performance.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in ZA

In South Africa, the sales industry is a significant sector, with many multinational companies operating in various sectors. The job market for sales professionals is generally competitive, with a strong demand for skilled and experienced individuals. Typically, sales roles are found in industries such as technology, financial services, and manufacturing.

Generally, salaries for sales positions in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Common salary ranges for entry-level sales roles typically start at around R300 000 to R500 000 per annum, while more experienced professionals can earn between R600 000 to R1 million or more, depending on performance and market conditions. It’s common for sales salaries to be higher in larger companies or those operating in high-growth industries.

Common skills required for sales roles include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, a strong understanding of products or services, and the ability to meet sales targets. Other essential skills often include negotiation and problem-solving abilities, as well as a strong work ethic and adaptability in a fast-paced environment. Typically, companies also look for candidates with a degree or diploma in a relevant field, such as business, marketing, or communications.

Sales professionals can be found in various industries, including the technology industry, financial services sector, manufacturing sector, and more. The ability to navigate these different sectors is crucial for career progression and development. In terms of career development, sales roles often offer opportunities for advancement, such as promotions to senior sales roles or leadership positions within a company.

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Typically, successful sales professionals in South Africa progress into roles such as account manager, sales manager, or even business development roles within their organisations. With experience and the right skills, they can also consider career transitions into other industries or start their own businesses. Overall, for those considering a career in sales, it’s essential to focus on developing strong skills, building a professional network, and staying adaptable in a rapidly changing job market.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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