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South Africa: Supervisor (Luxury Venue) – Stellenbosch / Brackenfell posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking a highly skilled Supervisor to join our team at a luxurious venue in Stellenbosch/Brackenfell, South Africa. As the primary point of contact for clients and staff, you will be responsible for ensuring seamless event execution, maintaining high standards of customer service, and upholding health and safety regulations.

Key Responsibilities

  • Manage event setups and supervising staff
  • Handle client logistics and troubleshoot issues during events
  • Open/closing the building, ensuring health & safety
  • Managing equipment
  • Supervise the planning, set-up, execution, and breakdown of events, including seating, equipment, and vendor coordination
  • Hire, train, schedule, and supervise operational staff, such as security, cleaning staff, and stagehands
  • Enforce health and safety regulations, fire safety protocols, and security procedures to ensure a safe environment for guests and staff
  • Monitor the condition of the venue, including cleanliness and equipment maintenance, and schedule repairs
  • Act as the primary on-site contact for clients, addressing inquiries, resolving complaints, and ensuring event requirements are met
  • Manage bookings, inventory, and sometimes payroll information or facility budgets

Requirements

  • Grade 12 A formal hospitality qualification
  • Strong team management and communication skills to lead staff and deal with clients under pressure
  • Previous experience in hospitality, event management, or facilities management is required
  • Familiarity with audio-visual equipment and venue management software
  • Ability to troubleshoot operational issues quickly during live events

Qualifications

No formal qualifications are specified in the original job description.

Salary & Benefits

Salary information is not mentioned in the original job description.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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