South Africa: Tourism Operations Manager & Tourism Field Supervisor Couple Required In Mozambique. $5000-$5500 posted by HotelJobs

About the Role

We are seeking a highly experienced Tourism Operations Manager and Tourism Field Supervisor Couple to join our team in Mozambique. Our remote wilderness national park is an exciting early-development phase, with current offerings including basic self-catering accommodations, campsites, and plans for small-scale mobile camps. The setting is truly remote, tranquil, and off the mainstream tourism circuit, offering an authentic wilderness experience. As a couple, you will play a pivotal role in strengthening current operations, elevating the visitor experience, developing new tourism products, and building a professional tourism culture in close collaboration with the national conservation authority.

Key Responsibilities

• Manage the full reservations cycle (enquiries, bookings, confirmations, invoicing, payments) for campsites and mobile camps; maintain accurate occupancy records and integrate data into monitoring systems.
• Curate and enhance the overall visitor journey: welcome guests, deliver safety briefings, coordinate activities, and contribute to the creation of new authentic tourism products.
• Oversee food & beverage operations: design and supervise simple, high-quality bush-appropriate menus; train kitchen staff; ensure hygiene compliance; manage procurement, storage, and inventory.
• Maintain high standards in housekeeping and maintenance across guest accommodations, communal areas, and facilities; develop preventive schedules and address repairs promptly.
• Recruit; train, and mentor a small team of local staff in hospitality roles (food & beverage, housekeeping, maintenance, and eventually guiding).
• Deliver structured training programmes covering hospitality standards, health & safety, basic language skills (English/Portuguese), and environmental awareness.
• Foster an inclusive, respectful workplace that values local culture, gender diversity, and professional conduct.

Requirements

• At least 5 years’ proven management experience in remote lodge, mobile camp, or similar hospitality operations in Africa, with direct responsibility for food & beverage, housekeeping, reservations, and administration.
• Demonstrated success in designing and delivering training programmes for hospitality teams, with strong mentoring and local capacity-building experience.
• Excellent interpersonal and communication skills; customer-focused with a direct, clear style.
• Strong financial and organisational abilities, including budgeting, procurement, inventory control, and reporting.
• High level of comfort living and working in a remote bush setting with limited infrastructure and connectivity.
• Genuine passion for conservation and sustainable tourism; ability to balance exceptional guest experiences with environmental protection.

Qualifications

• At least 5 years professional experience as a field guide or safari operator in southern Africa, holding a recognised guiding qualification.
• Proven ability to host guests professionally and manage bush logistics, including mobile camp set-up, equipment handling, and field operations.

Salary & Benefits

$5000-$5500