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Job Description
5* Game Lodge in the Pilanesberg is looking for a Waiter to provide excellent service to ensure great customer satisfaction. Duties: Greet guests at assigned tables & ensure each guest has received menus Know all items on the menu & the basic ingredients and method of preparation of each. Ensure tables are set with linens, silverware & glasses Take accurate food & drinks order, using the POS system and deliver within the specified time limits Ensure that all orders are received timeously by bar & kitchen staff Bill the guest correctly Ensure restaurant area, fixtures & fittings are clean & hygienic. Dealing with guest complaints Requirements: Grade 12. Preferably 2 years of previous waiter / waitress experience in a similar 5* / fine-dining environment Basic knowledge of wine Hands-on experience with cash register and ordering information systems Excellent interpersonal- & communication skills. Strong customer service orientation and active listener. Attentive and patience for customers. Comfortable in dealing with very distinguished clientele. Must be well-presented. Flexibility and Accountability. Enthusiastic personality.
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