South Africa: Warehouse Manager

Operations Management – Warehouse Management To plan and manage the warehouse to maximise work flow with regards to new deliveries, returns and dispatch. To manage the picking process and ensure all products are picked and distributed accurately. Operations Management – Store Management To coordinate, manage and monitor the workings for operations and resolve and attend to any queries. To ensure pricing is correct and finalize the end of day cash up. To stay abreast of the market and implement changes to promote sales by identifying current and future trends that appeal to customers. To ensure merchandise is clean and ready to be displayed at all times. To monitor the fluctuating supply and demand within the store. To ensure promotions are accurate and merchandised to the companys standards. Stock Management To maintain stores cleanliness and ensure that health and safety requirements are met. To ensure that the correct amount of stock is ordered and received within the required timeframes. To monitor the stock level and replenish where necessary. To co-ordinate full stock takes throughout the store and warehouse in order to manage the profit and loss of stock. To minimise stock write off by controlling the shrinkages and damages in the warehouse. To hold regular meetings with the reps to ensure the right quantity of stock required is available and planned accordingly. Customer Management To address and handle customers questions, complains and any other issues and resolve accordingly. To maintain high levels of standards for quality and customer service. Sales Management To expedite deliveries and increase sales by ensuring that specials are communicated and visible to all customers. Staff Management To manage staff in terms of Performance Management, Recruitment and Training & Development and adherence to company policies and procedures. To implement HR policies with regards to discipline, motivation and performance in a fair and consistent manner. Minimum requirements: Matric Drivers license Retail and liquor experience (nice to have)