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Stellenbosch: Receptionist / Campus Administrator posted by West Coast Personnel

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Job Description

About the Role

We are seeking a highly skilled and experienced Receptionist / Campus Administrator to join our team at West Coast Personnel in Stellenbosch. As the first point of contact for students, staff, and visitors, you will provide exceptional administrative support, ensure seamless day-to-day operations, and contribute to the overall success of our campus community.

Key Responsibilities

  • Assist students with course information and general queries (in person, telephonically and via email)
  • Provide administrative support to students
  • Register new and current students on SIMS
  • Process payments, card transactions and payment plans
  • Assist renewal students with portal registrations
  • Prepare travel visa letters
  • Process programme/structure/exam alterations and module cancellations
  • Follow up on outstanding student payments
  • Retain students through professional and timeous customer service
  • Manage the switchboard and reception desk
  • Coordinate incoming calls, including national sales contact number
  • Maintain a neat, professional reception area
  • Keep notice boards and signage current
  • Assist with day-to-day campus operations
  • Coordinate venue bookings for classes, meetings, workshops and functions
  • Ensure rooms are set up, signage in place, and security arranged
  • Liaise with cleaners to maintain a neat and tidy environment
  • Monitor classroom equipment and report maintenance issues to the Campus Head and landlord
  • Order and maintain stock of catering and stationery supplies
  • Assist with Graduation, Registration Days, Orientation, Info Evenings and other campus events
  • Monitor Health & Safety criteria and ensure compliance with First Aid and Fire policies

Requirements

  • Relevant tertiary qualification
  • Strong interpersonal skills – a genuine people’s person
  • Intermediate to advanced MS Office skills (Word, Excel, Outlook essential)
  • Exceptional organisational ability with a structured administrative approach
  • Professional telephone manner and presentation
  • Ability to multitask and work under pressure
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Qualifications

No formal education or certifications are required for this position.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Education/Training Jobs in Western Cape

In the Western Cape, South Africa, the education and training sector is a vital component of the economy, with many organizations seeking skilled professionals to support their workforce development initiatives. Typically, this involves creating engaging learning experiences, managing curricula, and fostering partnerships with educational institutions. Generally, careers in education and training require a strong passion for teaching and a willingness to adapt to changing industry needs.

Salaries for education and training professionals in the Western Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries often fall within the range of R400 000 to R700 000 per annum, with senior roles potentially exceeding R1 million. However, it is essential to note that actual salaries can differ significantly due to individual circumstances and employer-specific policies.

Common skills for education and training professionals in the Western Cape include excellent communication and interpersonal skills, the ability to design and deliver engaging learning experiences, and a strong understanding of adult learning principles. Additionally, many roles require proficiency in educational technology, data analysis, or other relevant tools. Other important skills include leadership, project management, and collaboration.

The education and training sector is commonly found in various industries, including financial services, technology, manufacturing, and healthcare. In these sectors, professionals with expertise in instructional design, adult learning theory, and organisational development are often sought after. The ability to adapt to changing industry needs and stay up-to-date with the latest trends and technologies is also highly valued.

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Career development opportunities for education and training professionals in the Western Cape can be diverse and rewarding. Typically, career paths involve moving into senior leadership roles, such as department heads or programme managers, where individuals can oversee large-scale initiatives and develop their own teams. Other common progression routes include specialising in a particular area, such as instructional design or organisational development, and taking on a more strategic role within an organisation.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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