Stellenbosch: Student Advisor posted by Belgium Campus iTversity

Purpose: An exciting opportunity has arisen for a Student Advisor to join a leading private higher education institution at their Stellenbosch Campus. The Student Advisor will be responsible for Sales and the implementation of the total marketing process in order to achieve the pre-set targets. The process includes school presentations, student interviews, and phoning prospective students. We are seeking an enthusiastic and sales-driven individual to join our team as a Student advisor. As a student advisor, you will be responsible for driving new business growth and fostering positive relationships with prospective students and educators. Your role will be pivotal in assisting students through the enrolment process and guiding them towards making informed decisions about their educational journey. You will assist students with qualification information, Entrance requirements, subject selection, career paths, fees, funding options, scholarships, Loans, accommodation, and Equipment. This role has a Sales performance-based outcome with a lucrative commission structure to motivate sales performance. Key Responsibilities: Sales Performance and Productivity: Sales planning, target awareness, tracking and reporting Customer/Market Management: Market and competitor knowledge and insight Relationship Building: Establish and nurture strong relationships with prospective students and their families. Maintain regular follow-ups to address queries, alleviate concerns, and maintain interest in the institution’s offerings. Collaboration with Secondary Education providers to aid in career guidance Conducting career guidance presentations to prospective students, as well as attending all Sales and Marketing annual events. Develop and maintain good relationships with guidance teachers, especially at priority schools (as identified by the regional sales manager) Ensuring collected database is captured in CRM promptly. Proactively engage with potential students through various channels, including phone calls, emails, online chats, and in- person interactions Drive the database, interview, application and registration process to meet new student targets Present the institution’s programs, benefits, and features in a compelling manner to convert inquiries into enrolled students. Product Knowledge: Develop a deep understanding of the institution’s programs, courses, accreditations, and competitive advantages. Stay up to date with industry trends and educational advancements to effectively communicate the institution’s value proposition and changes within curriculum. Understand the unique needs, aspirations, and challenges of each prospective student. Provide personalised guidance and advice, aligning their interests with the appropriate courses and programs offered by the institution. Financial Assistance and Solution Selling (Student Loan and Bursary Expertise) Reporting Sales Activities to management. Willing to work the last Saturday of each month for registration days and Open Days. Sales Targets: Meet and exceed monthly and quarterly sales targets, contributing to the institution’s overall growth and success. Track and report on sales performance metrics to measure progress and identify areas for improvement. Collaboration: Collaborate with various departments, including marketing, admissions, and academic teams, to ensure a cohesive and streamlined experience for students from initial inquiry to enrolment. Willing to travel to provinces that include W/Cape, N/Cape, E/Cape, KZN and Freestate. Skills and experience needed: Owning a car and driver’s license are essential. A confident personality with a problem-solving mentality. A sound understanding of the education landscape and territory management in South Africa. Highly developed communication abilities, with strong and demonstrable public speaking skills and interpersonal skills, and the ability to connect with diverse audiences. Strong negotiation and persuasive abilities, with a customer-centric approach. An ability to develop and foster relationships and build partnerships with external organisation and communities. Excellent administrative and organisational skills, including the ability to time manage and work under pressure. Self-motivated and able to meet agreed objectives on own initiative. Orientation towards target. The highest levels of integrity and honesty at all times. Data analysis and performance metrics Ability to take responsibility for several tasks simultaneously and see them through to completion. Working with young people. High level of empathy and understanding to effectively address students’ concerns and motivations. Well-organized and able to manage multiple leads and tasks simultaneously with an aptitude in problem-solving and proactive thinking. Punctual Proficiency in using CRM software and other sales tools such as Excel and mail.google.com Fluency in English and any additional languages would be advantageous.