Stellenbosch: Warehouse Manager posted by Status Staffing

About the Role

Status Staffing is seeking an experienced Warehouse Manager to join our team in Stellenbosch. The successful candidate will be responsible for managing the day-to-day operations of our warehouse, ensuring efficient stock management, and providing excellent customer service.

Key Responsibilities

• Finished Goods – Warehousing / Distribution:

• In constant communication with Logistics and 3rd party sales representative regarding container loading, storage at OWS, JFH, ICS and any other warehouse that we utilise

• Management of stock on hand of different sites

• Ensures structures and systems are in place to monitor the flow of goods

• Create sufficient stacking space for production

• Physical picking of samples daily

• Driving forklift when short staffed

• Allocate stock for onsite wine shop

• Controls movement and accurate documentation of goods between sites

• Dry Goods – Stock Holding:

• Oversees dry goods receipt, locating and stock holding ensuring stock accuracy and availability to meet production demands.

• Managing all 3rd party dry goods with reiving, storing & picking and communication to clients

• Ensures stock levels with Suppliers are maintained within agreed specified minimum levels

• Picking dry goods samples when needed

• Driving forklift when short staffed

• Supply accurate stock report to customers per request

• Timely responses to customer queries

• Stock Control:

• Monthly stock take procedure in place that also includes weekly cycle counts

• Oversee the physical disposal of obsolete / redundant stock

• Counting of wineshop on a weekly basis

• Dealing with customer queries and complaints

• Administration Processes:

• Accurate documentation to be competed with each load

• Investigates all problem areas and customer complaints and takes corrective action to avoid future reoccurrence

• Manage warehouse monthly financials – operations to fall within target budget

• Responsible for monthly KPI and Sla performance

• Raising of PO for 3rd party clients and receipting of it on SAGE daily

• Sending out of dry goods receipt to 3rd party clients

• Phone calls, emails, whatsapp messages to 3rd party clients informing short falls

• Counting of stock for both 3rd party clients and OWS dry goods

• Managing space for dry goods daily

• Running stocktakes, doing reconciliation, counting and adjustment sessions on SAGE

• People Management:

• Ensures effective communication between management, staff and different departments

• Provides employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

• Manages staff performance according to company standards, policies and procedures.

• Conducts performance appraisals and reviews and recruit staff when necessary.

• Identifies training needs and contributes to the development and training of staff

• Health, Safety and Housekeeping:

• Ensures compliance with statutory legislation (OHS Act) and all company safety and hygiene policies and procedures are adhered to

• Ensures housekeeping is kept in order and meets required standards as well as general maintenance and all areas of responsibility are clean and neat

Requirements

• Grade 12 or equivalent
• Minimum 5 years’ experience in similar position
• Experience in the Wine Industry or FMCG environment would be an advantage
• Relevant Degree / Diploma in Warehousing/Distribution Management
• Experience with Stock management system
• Good administrative and organisational skills
• Creative problem-solving skills
• Ability to work with people and provide training of staff
• Good interpersonal and communication skills
• Self-motivated person who can work in coordination with other managers to meet standards and guidelines.
• Ability to work under pressure and meet deadlines.
• Attention to detail, Logical thinker

Salary & Benefits

Market related salary