East London: Store Manager posted by Staff Solutions
Posted on 2025-07-05 00:00:00
| Employer | Staff Solutions |
|---|---|
| Category | FMCG Retail |
| Location | Eastern Cape / East London |
Job Summary
Asset Management:
- Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
- Co-ordination of janitorial and repair services.
Stock Control:
- Is responsible for all stock and will be held accountable for all overages and shortages.
- Prepare requisitions to replenish stock.
- Identify and report on slow selling items
- Conduct a stock take.
Merchandising:
- Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
- Identify new ways of promoting merchandise.
- Ensure required housekeeping standards at all times.
- Manage the quality and quantity aspects of the merchandise assortments.
Marketing and Sales:
- Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
- Prepare and direct staff who are preparing merchandise displays
- Actively participate in promotions
- Stay up to date with current advertising trends
- Provide leadership to staff.
- Stay current with products, marketing and pricing of area retailers with similar products.
- Achieve and exceed store sales targets.
- Organizing special promotions sales & events
- Initiating changes/improvement suggestions.
Admin and Cash:
- Ensure that the standard of administration and procedures in store are met.
- Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily.
- Manage controllable expenses as this directly affects the profitability of the branch.
- Reporting to Area Manager
Management of Staff:
- Assign employees to specific duties, by way of their JD, To Do Lists, Plans and Goals.
- Encourage, assist and train employees to become a motivated sales force
- Manage performance and development of staff.
- Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
- Determine when extra temporary staff is needed and recruit same.
- Dealing with recruitment staff
- Attending and facilitating staff meetings.
Security / Risk:
- Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
- Monitor security staff and make sure that they are alert and performing their duties to the maximum.
- Ensuring that Health and Safety standards are met.
Customer Services:
- Apply Customer Service principles in a friendly and enthusiastic manner on a daily basis.
- Train staff in customer service
- Assist customers with enquires and complaints
- Continuously satisfy customer needs and attract clientele.
Job Requirements:
- Matric Certificate.
- NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
- Valid Driver’s License –Code 8 unendorsed
- 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager
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