Strand: Retail & Operations Assistant posted by Helderberg Personnel

January 20, 2026 Jobs in South Africa

Helderberg Personnel

Western Cape

PA/Secretary

Job Description

About the Role

To provide efficient administrative, retail, and operational support by assisting customers, coordinating stock handling, and supporting warehouse activities to ensure smooth day-to-day operations.

Key Responsibilities

Assist customers in-store and at the till
Handle customer enquiries, both in person and telephonically
Answer incoming calls and attend to basic emails
Receive, check, and process incoming stock
Re-pack and prepare packaging products for courier dispatch
Assist with stock handling, housekeeping, and general warehouse support
Support retail and operational activities as required
Maintain a customer-focused and professional service approach

Requirements

Previous retail or warehouse experience is essential
Excellent telephone etiquette and communication skills
Computer & POS literacy
Proficiency in English and Afrikaans (speak, read and write)
Customer-service focused with a positive attitude
Energetic and willing to work
Honest, punctual, and dependable
Willingness to assist in both retail and warehouse environments
Own reliable transport

Salary & Benefits

[Salary details were not provided in the original job description.](#)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About PA/Secretary Jobs in Western Cape

In the Western Cape, South Africa, the demand for Personal Assistants (PAs) and Secretaries remains steady, driven by the need for efficient administrative support in various industries. Generally, these roles are essential for organisations that require effective communication, organisational skills, and attention to detail. Typically, PAs and Secretaries in this region work in fast-paced environments, juggling multiple tasks, and maintaining confidentiality.

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The typical salary range for a PA or Secretary position in the Western Cape can vary greatly depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 to R50 000 per annum bracket, while more senior roles can command salaries ranging from R60 000 to R120 000 per annum. However, these figures are subject to variation and should be used as a rough guide only.

Common skills required for a PA or Secretary position in South Africa include proficiency in Microsoft Office, excellent communication and interpersonal skills, organisational abilities, time management, and discretion when handling confidential information. Typically, employers also look for candidates with experience in administration, customer service, or related fields.

PAs and Secretaries can be found working across various industries, including the financial services sector, technology industry, manufacturing sector, and corporate offices. In these roles, they often provide administrative support to senior executives, manage schedules, coordinate travel arrangements, and maintain records.

Career progression for PAs and Secretaries in South Africa is generally driven by experience and continued professional development. Typically, candidates can move into more senior administration roles, such as executive assistants or team leaders, or transition into related fields like human resources, marketing, or management. With additional training and certification, individuals can also pursue careers in specialisations like event management, project coordination, or business analysis.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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