Swartruggens: Auxiliary Toll Collector

About the Role

The Swartruggens: Auxiliary Toll Collector role is an exciting opportunity for a motivated and detail-oriented individual to join our team in providing excellent customer service to road users while ensuring efficient toll collection operations.

Key Responsibilities

• Follow start of shift procedure
• Use toll and lane equipment as prescribed
• Classify vehicles as prescribed
• Process all transactions as per the prescribed methods of payment
• Report all incidents, violations, and malfunctioning equipment to the supervisor in the prescribed manner and recording of such
• Handle cash and other documents in the prescribed manner
• Follow end of shift procedure
• Ensure toll booth is clean and tidy at all times
• Ensure self person is neat and presentable while at work
• Maintain excellent relations with road users
• Comply with health and safety and security procedures at work

Requirements

• Grade 12
• Proven experience as a cashier in a user relations environment
• Good communication skills
• Fluent in English
• Excellent interpersonal relationship and conflict management experience
• The ability to deal with road users in a friendly and efficient manner
• Excellent numeracy skills
• Basic computer literacy
• High sense of integrity and trustworthiness

Salary & Benefits

Not applicable