Duties: Effectively lead the on-the-ground operational team in alignment with group’s core values and company policies.Maintain strong communication with…
Duties: Conducting guided safaris, for international guests we specialize in exclusive and photographic safarisEnsuring the safety, comfort, and enjoyment…
Duties: Ensures the highest quality of game experience for the guests.Hosts guests in line with the Standard of Excellence.Shows an exceptional appreciation…
Duties: Conducting guided safarisEnsuring the safety, comfort, and enjoyment of guests throughout their safari experience Hosting guests with…
Duties: Project Research: Research and analysis on various markets is a large element of this role.Increase conversion rate for quotes and meet…
Duties: Assess client needs in terms of special interests, special needs and affordability/budgetQuoting of all services requested by clients within the…
Duties: Quoting & Reservations: Assess client needs in terms of special interests, special needs and affordability / budget.Acknowledge receipt of written…
Duties: Reservations of all services requested by clientsRespond to written requests and provide written confirmationsLoading reservations on TourplanEnsure…
Duties: Sales & Itinerary Design: Design bespoke itineraries across Southern Africa (e.g. South Africa, Botswana, Zimbabwe, Zambia, Mozambique, Eswatini,…
Duties: Develop creative assets for digital, print and video media, ensuring consistency, aesthetic appeal and alignment with the company’s visual identity…
Duties: Ensure that all company policies, procedures and standard operating processes are adhered toEfficiently run the kitchenEnsure that the preparation,…
Duties: Flexible with trading hours of the culinary offerings of the entire estate as needed.Ensure all necessary stocks are on hand at the right quality…
Duties: Capable of running serviceUnderstand the food that is being served.Train and roster their staff compliment.The Manager will be responsible for…
Duties: Training Coordination & Scheduling: Build and maintain the annual training calendar.Schedule trainers, classrooms, equipment and employee…
Duties: Supervise and coordinate the day-to-day operations of all food and beverage outlets.Ensure consistent delivery of exceptional guest service across…
Duties: Welcome and introduce guestsCheck-in and check-out guestsPass all relevant guest information on to various departments as requiredAssist guests with…
Duties: Greeting, directing, and assisting with all inquiries.Booking restaurants, tours, events, and transportation.Providing recommendations on…
Duties: Lead and inspire the guest services team to deliver exceptional, personalised service.Handle guest inquiries, feedback, and complaints with a…
Duties: Handle all reservation enquiries and bookings via phone, email, and online platformsManage bookings for Estate Hotel & Spa and two private villa…
Duties: Operations: Ensure the development of systems and procedures for operating and managing physical warehouse, human resources and equipment in a…
Duties: Assist the Executive Chef in Planning and organising day to day operations of the RestaurantStaffing and scheduling of the associates and allocation…
Duties: Planning, Forecasting and Budgeting the revenues and cost for the department.Staffing and scheduling of the associates and allocation of duties to…
Duties: Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage and follow-up on guest request.Provide…
Duties: Drive profitable growth across meetings, conferences, events and weddings, while acting as the single point of contact for clients and wedding…
Duties: Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and…
DutiesExecutive Management SupportCompliance – Lodges:Maintain ongoing communication with each General Manager to ensure all liquor, firearm, operating and…
Duties: All aspects of human recourses administrationEmployee WellnessEnsure compliance to all HR policies and proceduresProvide feedback and assistance to…
Duties: Quote, book, amend and manage domestic and regional flightsArrange road transfers, air transfers, charters, and scenic flightsManage supplier…
Duties: Uphold and enhance brand standards across all operationsProvide feedback to the General ManagerEnsure that health & safety practices are adhered…
Duties: Ensure that the daily housekeeping and laundry operations run smoothly and that guests are satisfied.Training and motivating of staffScheduling of…
Duties: Leadership & Operations: Oversee daily operations of the spa and fitness centre, ensuring exceptional service and seamless coordination across all…
Duties: Serve as the primary coordinator and communicator between departments to align schedules, share relevant guest information, and support smooth…
Duties: Ensuring Excellent Guest Service: Providing excellent guest service and soliciting guest feedback.Effectively addressing guest concerns and…
Duties: Leadership & Operations: Manage daily operations of the estate’s flagship farm-to-table restaurant, ensuring smooth service and operational…
Duties: Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements.Ensure that…
Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest…
Duties: Ensure all invoices have approved orders attached, before processing and capturing on Sage Evolution.Perform 1st level review on supplier…
Duties: Operational Management with guest satisfaction being the main focusOversee day-to-day operations of all F&B outletsEnsure smooth coordination…
Duties: Leadership & Team Development: Lead, mentor and inspire the kitchen team through clarity, calm and consistent guidance.Foster a collaborative and…
Duties: Financial Operations & Controls: Oversee all property finance functions, ensuring accuracy and compliance with group SOPs.Review and approve…
Duties: Operational Leadership: Oversee all hotel departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.Ensure smooth daily…
Duties: The Assistant Spa Manager practice exceptional customer service and make sure all staff employees are doing the sameParticipate in and promote…
Duties: Kitchen Operations & Food Preparation: Lead and mentor the kitchen team to consistently deliver high-quality, flavour-forward dishes.Design and…
Duties: Guest Experience: Personally welcome VIP guests, repeat guests and special occasion stays, ensuring tailored attention.Oversee the entire check-in…
Duties: Supervise and support FOH team members, ensuring excellent service delivery.Ensure all food and beverage products are presented to company…
Duties: Greet guests, assist with check-in and check-out, and provide information about hotel amenities and local attractions.Address guest complaints and…
Duties: Greeting & seating guestsPassing out menusTaking phone callsMaintaining a waitlistDirecting customers to coatrooms, restrooms or a waiting…
Duties: Establishing and nurturing strong connections with community members, local organizations and government representatives.Serving as a point of…
Duties: Processing of transactions from invoice to accounting systemProcessing of debtors, creditors and general journal entriesFull cycle opex and capex…
Duties: Strategic Financial & Cost Control Management: Full ownership of departmental P&L, cost of sales, and operating/capital budgets.Daily monitoring of…