Job Description
About the Role
We are seeking a highly experienced and skilled General Manager to lead our Resort Hotel in Tzaneen, ensuring seamless day-to-day operations, high-quality standards, and exceptional guest satisfaction.
Key Responsibilities
- Manage day-to-day operations, ensuring seamless service, high-quality standards, and guest satisfaction.
- Develop and implement budgets, control costs, manage payroll, and drive revenue growth to meet financial targets.
- Hire, train, mentor, and supervise staff, fostering a positive, productive work environment.
- Personally address guest feedback, complaints, and needs to foster a personalized, welcoming atmosphere.
- Ensure the resort property, including grounds, pools, and amenities, meets high standards through preventive maintenance and repairs.
- Develop marketing plans, analyse sales figures, and oversee inventory management.
Requirements
- Grade 12 or equivalent qualification.
- Diploma in Hospitality.
- Any other relevant tertiary qualifications.
- Minimum of 5 years as Deputy General Manager or manager in a Hotel.
- Ability to run all aspects involved in the running of a hotel operation on a daily basis.
- Knowledge in Finances, Strategy, Human Resources, Customers, Customer experience as well as Systems and Processes of the specific hotel operation.
Qualifications
- (No qualifications mentioned in original job description)
Salary & Benefits
- (Salary information not provided in original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Greater Tzaneen
In the catering and hospitality industry in Greater Tzaneen, South Africa, job seekers can typically expect a dynamic and fast-paced work environment. The demand for skilled professionals is generally high, particularly in sectors such as tourism, corporate events, and fine dining establishments.
Typically, salaries for catering and hospitality roles in this region fall within broad ranges, but actual figures can vary significantly based on factors like experience, company size, and industry sector. For instance, entry-level positions may command a salary range of around R10 000 to R25 000 per annum, while senior management roles can potentially exceed R80 000 to R150 000 per year. However, these are general estimates, and actual salaries may differ.
Common skills required for catering and hospitality roles in Greater Tzaneen include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Typically, employers also seek candidates with experience in food and beverage management, customer service, and event planning. Additionally, proficiency in languages such as Afrikaans, English, or isiZulu can be an added advantage.
In terms of industry sectors, catering and hospitality roles are often found in establishments related to tourism, corporate events, fine dining, hotels, and restaurants. These industries frequently require skilled professionals to manage events, prepare menus, and provide exceptional customer service.
Career development opportunities for those working in the catering and hospitality industry in Greater Tzaneen are generally excellent. Typically, senior roles may involve overseeing teams, managing budgets, and implementing new concepts or initiatives. With experience and further education, individuals can progress to management positions or even start their own businesses. Additionally, many employers offer training and development programs to enhance skills and knowledge, making it possible for professionals to advance their careers in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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