Job Description
About the Role
We are seeking a strategic and commercially minded Service Manager to lead our dual-brand truck workshop, managing repairs that impact clients’ business continuity. The ideal candidate will oversee profitability, efficiency, and standards of both UD and FAW service operations, balancing technical precision with robust maintenance demands.
Key Responsibilities
- Financial & Operational Management
- Manage the Departmental P&L.
- Achieve targets for Gross Profit, Labour Sales, and Parts Sales penetration.
- Absorption Rate:
- Drive workshop efficiency to ensure service gross profit covers 100% of the dealerships fixed costs (Absorption Target).
- Workflow:
- Oversee the scheduling of both “scheduled maintenance” and “unscheduled breakdowns” to maximize bay utilization.
- WIP Control:
- Rigorous management of Work in Progress (WIP) to ensure fast invoicing and cash flow.
Requirements
- Experience: Minimum 5-7 years in Dealership Service Management.
- Heavy Commercial Vehicle (HCV) experience is essential. Candidates with only Passenger Car experience will struggle with the 24/7 nature of this role.
- Experience with UD Trucks or FAW is highly advantageous.
Qualifications
- Education: Qualified Diesel Mechanic (Trade Test) preferred.
- Tertiary qualification in Business Management or Logistics is a plus.
Salary & Benefits
[Salary information not provided]Key Competencies for Trucking
- Crisis Management: Ability to stay calm and make decisions when a major fleet client has a breakdown at 2:00 AM.
- Negotiation: Ability to explain necessary repairs to Fleet Managers who track Cost Per Kilometer (CPK) down to the cent.
- Dual-Brand Agility: Understanding the difference between the Premium/Technology customer (UD) and the Value/Robust customer (FAW).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Service Jobs in Limpopo
The automotive service industry in Limpopo, South Africa, is an essential sector that caters to the growing demand for vehicle maintenance and repair services across the country. Generally, this field experiences fluctuating job markets due to seasonal factors, economic conditions, and technological advancements in the industry.
Typically, salaries for automotive service technicians in Limpopo fall within a broad range of R200 000 to R400 000 per annum, depending on factors such as experience, company size, and industry sector. It’s essential to note that these figures are approximate and may vary significantly based on individual circumstances. For instance, more experienced professionals or those working for larger companies in the manufacturing sector may earn higher salaries.
Common skills required for automotive service technicians include mechanical aptitude, problem-solving abilities, good communication skills, and knowledge of diagnostic equipment. Many employers also place a high value on candidates with a National Diploma in Automotive Repair Technology or equivalent qualifications. Additionally, proficiency in computer-aided design (CAD) software, hydraulic systems, and diesel engines are often highly sought after.
The automotive service industry is commonly associated with various sectors, including the financial services sector, technology industry, and manufacturing sector. These industries require technicians who can provide efficient and reliable maintenance services to vehicles used for business or personal purposes. In some cases, companies may also outsource their automotive service needs to specialized dealerships or independent garages.
Career development opportunities for automotive service technicians in Limpopo are generally good, with many employers providing training and development programs to enhance skills and knowledge. With experience and additional qualifications, professionals in this field can progress to senior technician roles, become shop foremen, or even pursue management positions. Furthermore, the industry is also open to those interested in starting their own businesses, offering automotive repair services on a freelance basis or as owner operators of independent garages.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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