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Western Cape: Client Experience Agent (Afrikaans Speaking) posted by The Installation Company

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Job Description

ROLES AND RESPONSIBILITIES Actively manage Client’s sales and conversion of quotes for renovation projects Manage all administrative aspects of CLient projects from cradle to grave, ensuring successful completion Accurately allocate work to field teams based on company rules and best practices Schedule project quote visits, starting dates and expected completion ensuring timelines are met. Facilitate impeccable Client journey, providing clear yet effective communication on project updates. Maintain a friendly yet professional style and foster good relationships with customers and potential customers Problem solving along with client complaint mitigation Achieve revenue targets and conversion rates while maintaining Client scores above company requirements WORK HOURS & LOCATION Monday to Friday 08h00 to 17h00 1 x Saturday p/m Remote work anywhere in South Africa Occasional retail store visits REQUIREMENTS Afrikaans as first language. Must be able to work remotely using digital technology, including Microsoft 365, MS Teams and Job Management systems. Must have experience in either Construction sites, Construction product sales or sales or Constrcution Project Management Must have a dedicated workspace and reliable connectivity Above average written and verbal communication in Afrikaans (mandatory) and English. Exceptional sales skills Strong interpersonal & communication skills. Knowledge of products and installation methods of finishes such as tiles, painting, sanware and showers Preferably based in the Cape Town region (not compulsory) EXPERIENCE 3 years experience in home renovation industry OR 2 years product or project manageemnt experience SALARY Between R8 500 and R12 500 depending on experiebce Monthly Incentive up to R1 500

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About Sales Jobs in South Africa

In South Africa, the sales profession is a widely sought-after career path, with many individuals seeking to succeed in this field due to its dynamic nature and potential for high earnings. Generally, the job market trends indicate a strong demand for skilled sales professionals across various industries. This demand is often driven by companies’ need to expand their customer bases, increase revenue, and stay competitive in a rapidly changing business environment.

Typically, the salary range for sales positions in South Africa varies widely depending on factors such as experience, company size, industry sector, and individual performance. While broad ranges can be difficult to estimate, it is generally common for junior sales roles to offer salaries within the R200 000 – R400 000 per annum bracket, while senior or executive-level sales positions may command higher salaries of R500 000 – R1 million per annum. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.

Common skills for sales professionals in South Africa typically include excellent communication and interpersonal skills, a strong understanding of product knowledge, negotiation and persuasion abilities, and a proven track record of meeting or exceeding sales targets. Other essential skills often include the ability to work independently, manage time effectively, and maintain a high level of professionalism in all interactions with customers and colleagues.

Sales professionals can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. Companies in these sectors often require sales teams to be highly adaptable, customer-focused, and results-driven.

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For those looking to advance their careers in sales, there are numerous opportunities for professional development and growth. Typically, senior sales roles involve managing teams of sales professionals, developing new business strategies, and identifying new revenue streams. With experience and dedication, it is possible to move into leadership positions or explore related career paths such as account management, business development, or sales management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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