Job Description
About the Role
We are seeking a skilled Control Room Operator to join our dynamic team in Cape Town. As part of our national company specializing in remote off-site monitoring, you will play a critical role in ensuring the smooth operation of our control rooms. If you have excellent communication skills, a valid Police Clearance or criminal record check, and experience working in high-pressure environments, we encourage you to apply.
Key Responsibilities
- Monitor and respond to incidents in real-time
- Ensure accurate and timely reporting of events
- Maintain situational awareness and provide updates to stakeholders
- Perform tasks related to incident management and call center operations
Requirements
- Excellent communication skills both written and verbal
- Valid Police Clearance or criminal record check (6 months validity)
- PSIRA registered
- Excellent telephone etiquette
- Computer literate
- Ability to work in a high-pressure environment
- Customer service experience
- Experience in an emergency control room or call center environment is an advantage
Qualifications
- None specified
Salary & Benefits
Not applicable, as this information was not included in the original job description.
[No “How to Apply” section is necessary, as it will be added automatically.]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Security Jobs in Western Cape
The Western Cape is home to a diverse range of industries, including technology, financial services, and manufacturing, which often require security professionals to ensure the safety and security of their operations. Typically, these roles involve protecting people, assets, and information from various threats, such as terrorism, cybercrime, or physical intrusions.
In terms of salary, it’s common for security positions in the Western Cape to fall within a broad range of R300 000 to R600 000 per annum, depending on factors like experience, company size, and industry sector. Generally, senior roles or those in larger organizations tend to command higher salaries, while entry-level positions may start at the lower end of this range. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills for security professionals in the Western Cape include proficiency in security management systems, surveillance and monitoring techniques, risk assessment and mitigation strategies, communication and interpersonal skills, problem-solving and analytical abilities, physical fitness and tactical training, as well as knowledge of relevant laws and regulations. These skills are often developed through formal education or training programs in fields like law enforcement, criminology, or a related discipline.
The Western Cape is home to several industries that commonly employ security professionals, including the financial services sector, technology industry, manufacturing sector, and public institutions. Other sectors, such as tourism and healthcare, also require security personnel to ensure the safety of their operations and clients. Career development opportunities in this field often involve taking on leadership roles, pursuing specialized training or certifications, or transitioning into related fields like law enforcement or risk management.
To advance in a security career, it’s essential to stay up-to-date with industry developments and best practices, network within the profession, and consider obtaining specialized qualifications or certifications. With experience and dedication, security professionals can progress to senior roles, such as security managers or directors, or transition into related fields that leverage their skills and expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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