Job Description
Billing & Invoicing
- Process and issue accurate customer invoices, credit notes, and monthly statements
- Ensure all supporting documentation is complete and approvals are followed
Debtors Account Management
- Maintain customer accounts, allocate payments, and reconcile monthly balances
- Ensure compliance with financial controls and audit requirements
Collections & Follow-Up
- Monitor overdue accounts and follow up with clients
- Document communications and escalate issues when needed
- Build professional relationships to resolve queries efficiently
Reporting & Analysis
- Prepare weekly/monthly aged debtor reports with commentary
- Highlight risks and assist with month-end closing and audits
- Query Resolution & Customer Support
- Investigate account discrepancies with internal teams
- Respond to client enquiries on invoices, statements, and balances
Administrative Duties
- Maintain filing and archival systems
- Support Finance Team with ad hoc administrative tasks
Minimum Requirements
- Grade 12 / Matric (Accounting subjects advantageous)
- 2–4 years’ experience in Debtors, Accounts, or Finance Admin
- Experience in construction, engineering, or project-based environments advantageous
- Proficient in MS Excel; knowledge of Sage, Pastel or similar
- Strong accounting knowledge, attention to detail, and organisational skills
- Excellent communication, professionalism, and problem-solving ability
- Integrity, reliability, and a strong work ethic
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