Job Description
About the Role
We are seeking a highly organized and experienced Executive Assistant/ Administrator to join our medical practice in Gardens, Western Cape. The ideal candidate will provide administrative support to the Specialist surgeon, manage patient enquiries, and ensure the smooth operation of the front desk.
Key Responsibilities
- Reporting directly to the Specialist surgeon managing calendar appointments (professional & personal)
- Manage all patient enquiries via telephone, WhatsApp, email, social media, and online platforms, ensuring responses within prescribed timeframes.
- Book travel, manage personal errands, organise family appointments
- Liaise with suppliers, brands, and partners
- Prepare confidential documents and assist with presentations or academic work
- Administrative & Sales Duties
- Manage patient file accuracy, digital data capture, and POPIA compliance
- Support product sales at front desk, explaining skincare/treatment benefits confidently
- Maintain front-desk inventory
- Ensure all administration including consent forms, pre-op and post op information is up to date
- Work with Medical Aids, Debtors & Creditors
- Ensure customers have the best service and the daily flow of appointments runs smoothly
- Maintain front-desk inventory of skincare, implants
- Patient admin, consent forms, pre-op and post op information
- Billing for the Plastic Surgery Practice
- Social Media Management of different accounts
Requirements
- Matric, additional education advantageous
- Prior relevant experience advantageous
- Well spoken in Afrikaans and English
- Computer literate with the ability and initiative to learn new programmes where necessary
- Competent with managing social media
- Mature personality and professional approach to customers
- Own vehicle and transport essential
- Strong administration experience
- Ability to multi-task and manage invoicing
Qualifications
- None mentioned
Salary & Benefits
- R18000 plus commission on product sales, negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Medical Jobs in Western Cape
The Western Cape, with its vibrant economy and diverse industries, presents a promising career landscape for medical professionals. Generally, the demand for healthcare workers is high across various sectors, from private hospitals to government facilities. Typically, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals.
When it comes to salary expectations, it’s common for medical positions in the Western Cape to fall within broad ranges of R500 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, and industry sector. Often, senior roles or those in more specialized fields can command higher salaries. However, it’s essential to note that these are general estimates and actual salaries may vary.
Common skills required for medical positions in the Western Cape include a strong foundation in medicine, excellent communication and interpersonal skills, the ability to work under pressure, and proficiency in electronic health records systems. Typically, healthcare professionals with experience in emergency medicine, critical care, or pediatrics may be in high demand. Additionally, many employers value candidates with experience in patient management, medical research, and quality improvement initiatives.
The Western Cape is home to various industries that commonly employ medical professionals, including the financial services sector, technology industry, manufacturing sector, and public healthcare system. Often, these roles involve working closely with patients, developing treatment plans, and collaborating with other healthcare professionals. Career development opportunities in this field are generally good, with many employers investing in training and professional development programs.
Typically, career progression paths for medical professionals in the Western Cape may include moving into senior leadership positions, pursuing specialized certifications or qualifications, or taking on roles in research and development. Generally, there are many opportunities for advancement and growth within this field, particularly for those who demonstrate a commitment to ongoing learning and professional development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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