Job Description
- Grade 12 / Matric qualification
- Demonstrated experience in an internal sales role, ideally within the building materials sector
- Strong verbal and written communication skills, with the ability to build and maintain lasting client relationships
- Highly organised and detail-focused, capable of managing quotations, sales orders, and follow-ups efficiently
- Proactive, solution-driven, and committed to delivering excellent customer service
DUTIES
- Handle inbound sales enquiries from contractors, fabricators, wholesalers, and walk-in customers
- Prepare and follow up on quotations for aluminium products, systems, and accessories
- Process sales orders accurately, ensuring correct specifications, pricing, and lead times
- Provide product advice and technical support on aluminium profiles, systems, and finishes
- Liaise with production, warehouse, and dispatch teams to ensure orders are fulfilled on time
- Maintain regular contact with customers to manage order progress and resolve queries
- Support external Sales Representatives with quotes, pricing, and customer information
- Capture and update customer details, quotes, and orders on the company CRM or ERP system
- Handle after-sales support, including order amendments, returns, and customer queries
- Ensure a high level of customer service while meeting sales targets and turnaround times
Salary: R negotiable dependent on experience
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About IT Sales Jobs in Western Cape
The IT sales industry in Western Cape is generally a dynamic and growing field, with an increasing demand for skilled professionals to drive business growth and digital transformation across various sectors. Typically, the job market trends indicate a high level of competition among job seekers, but also present opportunities for those who possess the right skills and experience.
In terms of salary expectations, IT sales roles in Western Cape typically offer broad ranges that can vary significantly depending on factors such as the individual’s level of experience, the company size, and the specific industry sector. Generally, entry-level positions may fall within a range of R500 000 to R1 200 000 per annum, while senior roles can command salaries between R800 000 and R3 million or more. However, it is essential to note that actual salary figures can differ significantly depending on individual circumstances.
Common skills required for IT sales roles in Western Cape include strong technical knowledge of various software solutions, excellent communication and interpersonal skills, and the ability to build and maintain relationships with clients and stakeholders. Typically, candidates with experience in areas such as cloud computing, cybersecurity, and data analytics are highly sought after. Additionally, proficiency in tools like Salesforce, Microsoft Dynamics, or similar CRM systems is often preferred.
The IT sales industry is commonly found in various sectors, including financial services sector, technology industry, manufacturing sector, and healthcare industry. Often, companies within these sectors require IT sales professionals to provide solutions that meet their specific business needs and drive growth.
In terms of career development, IT sales roles can offer opportunities for professional growth and advancement. Typically, experienced sales professionals may move into leadership positions or transition into specialized roles such as account management or technical consulting. Some may also choose to pursue additional education or certifications to enhance their skills and stay competitive in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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