Western Cape: Restaurant Supervisor posted by Hospitality Hire

Key Responsibilities

• Supervise all Food & Beverage operations across the Pool Area, ensuring smooth, efficient, and guest-focused service.
• Deliver authentic hospitality by being visible on the floor, engaging with guests, and anticipating their needs with professionalism and warmth.
• Assist with staffing, training, and scheduling to maintain a motivated and service-driven team culture.
• Support revenue and profitability through effective planning, upselling, and efficient cost management.
• Monitor stock levels, assist with supplier coordination, and oversee ordering processes to maintain consistent quality and efficiency.
• Collaborate with the Executive Chef and Food & Beverage leadership to enhance menus, service delivery, and presentation standards.
• Ensure compliance with health, safety, and hygiene regulations across all outlets.
• Maintain the Pool Area as a lively, world-class social and dining hub that reflects the property’s commitment to excellence and luxury.

Qualifications and Experience

• Hospitality Management qualification advantageous
• Minimum 2–3 years’ experience in a supervisory or outlet leadership role within a 4- or 5-star hotel or upscale restaurant
• Strong leadership, communication, and organisational skills
• Proficiency in Micros Simphony, Opera, and Dineplan
• Proven understanding of budgeting, cost control, and operational reporting
• Ability to perform under pressure and deliver consistent excellence during peak service times
• South African ID or valid work permit