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Western Cape: Sales Assistant – Plumbing Department posted by Brights Hardware

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Job Description

Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits. KEY RESPONSIBILITIES: Attend to customers in a professional and helpful manner Generate more sales, ensure customer satisfaction by providing excellent customer service Control stock levels and doing regular stock counts Advise customers with regards to products, which product would be best in order to solve the customers problem Place stock orders with buyers if necessary Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks Ensure merchandising is done properly and that the products are priced correctly Participate in perpetual stock takes Ensure good housekeeping of work area Perform any work related tasks as delegated by superior REQUIREMENTS: Matric or x3 Completed Intercept courses equating to total of 120 credits 2 Years minimum experience in a Hardware environment Basic product exposure (must have spent at least 2 years with Plumbing products) Brights Induction (Service excellence) In-house entry level merchandising standards In house basic sales technique 2 x Department Product Knowledge Certificate Natural Sales flair Ability to communicate effectively (verbal & written) Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful. We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Companys equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in South Africa

The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.

When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.

In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.

The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.

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Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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