Western Cape: Senior Import Coordinator posted by Switch Recruit

About the Role

As a Senior Import Coordinator at Switch Recruit, you will be responsible for managing logistics operations efficiently under pressure while meeting tight deadlines. You will provide outstanding customer service to clients, addressing inquiries and resolving any issues promptly to ensure a seamless experience.

Key Responsibilities

• Check and manage documentation for import and export shipments, providing support across various steps of the transportation process.
• Ensure timely and accurate documentation for customs clearance and coordinate shipments with clearing agents for clearance through Customs, State Vet, or Port Health.
• Ensure compliance with South African customs clearance procedures and export documentation requirements.
• Maintain clear and consistent communication with clearing agents, internal teams, shipping companies, and suppliers.
• Assist with shipment planning, monitoring lead times, receiving goods, and record-keeping for international transactions.
• Prepare and submit applications for import permits when required.
• Track shipments and provide regular updates to internal departments on container progress.
• Manage claims and resolve issues with relevant parties if shipment problems occur.
• Provide efficient delivery logistics through accurate data management.
• Perform any other related tasks and duties as required from time to time.
• Manage and coordinate the import and export process for both sea freight and airfreight shipments.
• Liaise with suppliers, shipping lines, and other stakeholders to ensure smooth import and export operations.
• Monitor shipment status and proactively address delays or other issues.
• Handle invoicing, billing, costings, and payment processes related to import and export shipments.
• Maintain up-to-date records and ensure compliance with all applicable regulations.
• Negotiate rates with suppliers and service providers as needed.

Requirements

• Matric qualification.
• Minimum of 5 years’ experience in imports and/or exports.
• Relevant tertiary qualification in Logistics, Supply Chain, Foreign Trade, or a related field is advantageous.
• Strong understanding of foreign exchange and forward cover is essential.
• Knowledge of Incoterms.

Qualifications

No specific qualifications mentioned.