Duties will include 

• Maintain a safe, clean, and secure warehouse environment while ensuring efficiency of layout and workflow.
• Oversee stock management, including receiving, storage, assemblies, dispatch, zoning, cycle counts, and quarterly stock takes.
• Manage inbound and outbound logistics such as offloading, product accuracy checks, quality inspections, stock capturing, and handling returns.
• Oversee customer deliveries to ensure early dispatch, on-time and accurate deliveries, effective route planning, driver performance, and vehicle maintenance.
• Coordinate stock transfers between branches and manage the daily goods return book.
• Conduct regular quality checks on incoming goods, record inspection results, and escalate issues to buyers when necessary.
• Ensure products meet company standards for cleanliness, packaging, and presentation.
• Lead and motivate warehouse staff, ensuring the correct structure and skills are in place for each function.
• Conduct daily staff briefings, training sessions, and performance reviews, while rewarding achievement and addressing underperformance.
• Implement and enforce warehouse policies and procedures, fostering teamwork and productivity.
• Ensure excellent customer service during collections and maintain high standards of housekeeping within the warehouse.
• Monitor stock levels and place timely orders with local suppliers or through inter-branch sourcing.
• Maintain 1–2 months’ stock cover and track back orders to ensure customer requirements are met.
• Communicate any stock delays clearly to internal sales teams and representatives.