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Westville: Operations Manager posted by Sandi Crowther Recruitment

Operations Manager

Posted on 2025-03-18

Employer Sandi Crowther Recruitment
Salary 55
Category Fmcg
Location Kwazulu Natal  /  Westville

Job Summary

Key

Responsibilities:

  • Oversee the entire process from order placement, reporting, local delivery, warehousing, to payment receipting, ensuring top-tier customer service at all touchpoints
  • Drive the growth of customer service responsibilities, particularly around mill order placement and management
  • Optimize logistics processes to ensure smooth, efficient, and cost-effective delivery of customer orders
  • Act as the primary contact for all local logistics and specialized / technical stakeholders
  • Ensure the effective management of locally warehoused stock
  • Collaborate with the overseas Head Office to implement credit and cash collection strategies
  • In conjunction with Head Office, develop and execute a comprehensive BBEEE strategy
  • Free up sales staff from non-sales activities to allow them to focus on customer-facing and promotional activities
  • Partner with Head Office to develop and implement strategies to expand the Industrial Packaging business
  • Act as the primary contact for key customer relationships, actively managing multiple accounts
  • Oversee the complete value chain for machinery installations at customer sites, including booking, installation, commissioning, training, and ongoing support

Requirements:

  • Proven experience in sales, customer service, corrugated technical service, logistics and transport services, or finance / commercial support functions
  • A broad understanding of business operations and strategy development
  • Ability to manage and execute successful business strategies
  • Experience in the South African Corrugated Industry is a plus
  • Exceptional written and oral communication skills
  • Self-starter with strong entrepreneurial capabilities
  • Experience in staff management and team leadership
  • Quick to identify opportunities for growth and improvement
  • Proven ability to develop and nurture long-term strategic relationships with customers and stakeholders
  • Ability to pinpoint business opportunities for sustainable growth
If you are an experienced operations professional with a passion for excellence and a strong track record in managing business processes, this is the opportunity you’ve been waiting for.

Apply: Sandi Crowther Recruitment
Operations Manager position available in Kwazulu-Natal, Westville. This job position was posted by Sandi Crowther Recruitment. The job has been posted as a char8000 ad on 2025-03-18 at 01:08:24 in the Fmcg category

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