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Cape Town City Centre: Washbay Manager, Epping

Cape Town City Centre: Washbay Manager, Epping

Posted on 2025-04-25 00:00:00

Employer Unspecified
Category Customer service / support
Location Cape Town Region  / Cape Town City Centre

Job Summary

Job Title: Wash bay Manager: Reports to: Operations Director / Area Manager Locations: Oversight of 3 wash bay sites (multi-location management) Direct Reports: Team Leaders, Indirectly Wash Technicians: Travel Required: Yes (between sites). Company Vehicle available between sites Purpose of the Role: The Wash bay Manager is responsible for leading day-to-day operations across three commercial truck wash bay locations. This includes ensuring high standards of cleanliness, safety, and efficiency, while overseeing staff performance, client satisfaction, and resource management. Key Responsibilities: • Supervise and develop Team Leaders and support them in managing Wash Technicians • Ensure quality standards are met for all wash types (food-grade, chemical, external, etc.) • Manage daily and weekly WhatsApp-based operational reporting • Monitor biometric time tracking, resolve attendance issues, and ensure shift coverage • Perform weekly stock checks and manage usage of soap, chemicals, water, and PPE • Schedule and oversee preventative equipment maintenance, escalating issues when needed • Liaise with clients onsite and resolve operational concerns promptly and professionally • Prepare operational updates and submit Excel/email-based reports • Support a culture of safety, accountability, and performance excellence Skills and Qualifications: • Minimum 3 years’ experience managing operational teams • Strong leadership and people development skills • Matric (Grade 12) essential • Valid driver’s license and own reliable transport • Technically minded with the ability to troubleshoot equipment basics • Confident using WhatsApp, Excel, email, and attendance/reporting systems • Able to travel between sites and work flexible hours when required Key Attributes: • Disciplined and detail-oriented • Effective communicator • Calm under pressure and solution-oriented • Strong follow-through and time management • Fit and able to pass a Medical Exam • No Criminal Record

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